Customer Service Executive

Key Responsibilities

Assessment : A hair coach will assess their client’s hair condition as per the guidelines set up by our Medical Team.This assessment

helps the coach understand the needs of their client.

Educate : Hair coach will educate their client’s about proper hair care practices, including techniques for washing, and protecting the

hair as per set guidelines.

Problem-solving : Hair coach will work with their client’s to identify and address any hair-related issues or concerns during the

treatment. They will analyse potential causes of hair problems, such as damage, hair loss, or scalp conditions, and help the client’s

develop strategies to mitigate or overcome these issues.

Emotional support : Hair-related issues can have a significant impact on an individual\\\'s self-esteem and overall well-being. Hair

coach will provide emotional support to their client’s, helping them navigate the emotional challenges that can arise from hair loss,

thinning, or other hair-related concerns. They will offer encouragement, empathy, and resources to help clients feel more confident

and empowered.

Goal setting and monitoring progress : Hair coach will assist their clients in setting realistic goals for their hair condition. They

will monitor the patient\\\'s progress and provide ongoing suppor