Inside Sales Executive – WhatsApp & B2B Sales

Inside Sales Executive – WhatsApp & B2B SalesMonarch Surgical Industries is looking for a proactive and result-oriented Inside Sales Executive to handle customer enquiries and convert qualified leads into confirmed orders.

• Key ResponsibilitiesHandle incoming enquiries received through WhatsApp, website, social media and other sources.
• Understand customer requirements and recommend suitable products.
• Share product details, catalogues, images, videos and specifications with customers.
• Prepare and send quotations and Proforma Invoices.
• Follow up regularly with customers on pending quotations and enquiries.
• Negotiate professionally within approved pricing guidelines and work towards closing orders.
• Convert qualified leads into confirmed sales.
• Maintain proper records of leads, quotations, follow-ups and order status.
• Coordinate with management, production, accounts and dispatch teams when required.
• Build professional relationships with doctors, clinics, hospitals, dealers and other B2B customers.
• Candidate RequirementsMinimum 2 years of experience in Inside Sales, B2B Sales or Business Development.
• Good communication skills in Hindi and English.
• Comfortable handling customers through WhatsApp and phone calls.
• Knowledge of preparing quotations and working with MS Excel.
• Strong follow-up, negotiation and sales-closing skills.
• Experience in medical equipment, healthcare products, manufacturing or B2B sales will be preferred.

This is an office-based, full-time role in Okhla Industrial Area, New Delhi. We are looking for a sales-oriented candidate who can take ownership of customer enquiries and actively work towards converting them into orders.