IT Administrator

Laptop & Endpoint Security Management

• Monitor and manage company laptops for security and productivity purposes.
• Track user screen activity and generate daily activity reports.
• Restrict unauthorized USB drives and external storage devices.
• Configure website access restrictions and allow only approved websites.
• Control software installation permissions and allow installation only through the IT team.
• Implement company password policies on all laptops.
• Monitor application usage like MS Excel, browsers, and other business applications.
• Manage laptop security settings, updates, and compliance.

Mobile Device Management (MDM)

• Manage and secure company-provided mobile devices.
• Implement password/PIN security policies on mobile phones.
• Configure company email IDs for Play Store/App Store access.
• Allow only approved applications on company mobile devices.
• Install, configure, and manage MDM solutions for mobile monitoring and control.
• Monitor device compliance and ensure mobile security policies are followed.

Additional IT Administration Responsibilities

• Manage company laptops, desktops, and mobile device inventory.
• Maintain records of IT assets, software licenses, and accessories.
• Manage Windows systems, user accounts, permissions, and troubleshooting.
• Handle Zoho WorkDrive user access and folder permissions.
• Support IT onboarding and exit process for employees.
• Install approved software and maintain application records.
• Manage antivirus, MFA, backup monitoring, and basic cybersecurity practices.
• Resolve hardware, software, network, Wi-Fi, and printer-related issues.
• Knowledge on MDM (Headwind) Software.

Required Skills:

• Experience in IT Administration, Endpoint Security, and Device Management.
• Knowledge of MDM tools, Endpoint Central, Windows Administration, and basic networking.
• Experience in managing corporate laptops and mobile devices will be preferred.