Receptionist

Company Name: Avana Group of Hotels

Location: Mahipalpur, New Delhi

Working Hours: 9:00 AM – 7:00 PM

Working Days: Monday to Saturday (6 Days Working)

Job Type: Full-Time

Job Overview

Avana Group of Hotels is looking for a polite, professional, and well-presented Receptionist to manage front desk operations and provide excellent customer service to guests.

About Avana Group of Hotels

Avana Group of Hotels is a hospitality group located in Mahipalpur, New Delhi, dedicated to providing guests with a comfortable, welcoming, and pleasant stay. We focus on delivering quality service, maintaining professional hospitality standards, and ensuring guest satisfaction

Key Responsibilities

• Welcome guests and visitors with a professional and friendly attitude.
• Handle guest check-ins and check-outs.
• Manage phone calls, guest inquiries, and hotel reservations.
• Maintain guest records and booking information.
• Coordinate with housekeeping and other hotel departments.
• Handle guest requests and resolve basic complaints efficiently.
• Maintain cleanliness and organization at the reception desk.
• Ensure a smooth and pleasant guest experience.
• RequirementsGood communication and interpersonal skills.
• Basic computer knowledge.
• Professional appearance and a customer-friendly attitude.
• Previous hotel or front desk experience is preferred.
• Freshers with good communication skills may also apply.

Working Details

• Office Timing: 9:00 AM to 7:00 PM
• Job Location: Mahipalpur Aerocity, New Delhi
• Salary: 16k- 20k (as per the experience and interviews)