Sales Associate

A. Cash Register Procedures

·      Ensure the float is correct and that all keyed information into the POS terminal is done so accurately

·      Process customer’s transactions efficiently

·      Handling currency/credit cards and any form of payment in a safe, secure, and responsible manner

·      Ensure cash and documentation is secure always

·      Balance the cash at the end of the shift

B. Selling

·      Acknowledge and approach customers, establish customer needs.

·      Present, demonstrate and sell the benefits of the merchandise.

·      Complete the sale and make related sales.

·      Make a continuous effort to have the best sales results for the department.

·      Introduce customers to other departments after having dealt with their needs.

·      Assist in any other section of the shop, which may be under pressure.

C. Presentation and Merchandise

·      Ensure the complete, full range of stocks are on display always.

·      Ensure the merchandise is displayed in an attractive and enticing manner to customers.

·      Handle and demonstrate the merchandise with confidence and in a professional manner.

·      Keep the merchandise and surrounding area clean and tidy.

·      Store the merchandise in a proper manner to avoid breakage or damage.

D. Stock Administration

·      Assist in stock control, check, and count goods.

·      Maintain the highest level of accuracy when checking and counting goods.

·      Maintain the highest level of inventory control daily.

·      Take part in Duty Free stock-takes

E. Stock Security

·      Ensure the highest level of confidentiality with regards to all company documentation, information, and statistics

·      Ensure that only authorized personnel have access to keys, security codes and passwords

·      Ensure the proper protection of high-risk stock.

·      Ensure that senior management are notified of any breach of security

·      Ensure proper use of any special security devices available

·      Ensure that a high degree of security on stocks and cash prevails always