Telesales Executive

🚨 Hiring: Tele-Counsellor📍 Location: Mayapuri, Delhi

💼 Department: Sales / Customer Engagement

🕒 Employment Type: Full-Time

💰 Salary: ₹20,500 – ₹38,000 per month

🎓 Qualification: Graduate / Undergraduate

👥 Experience: 0–4+ Years

💰 Experience-Wise Salary StructureExperienceSalaryFresher₹20,500/month6 Months – 1 Year₹25,000/month1.3 – 2 Years₹28,000/month2 – 3 Years₹32,000/month3 – 4 Years₹35,000/month4+ Years₹38,000/monthJob SummaryWe are looking for a confident, enthusiastic, and customer-focused Tele-Counsellor to connect with prospective customers over the phone, understand their requirements, provide appropriate guidance, and convert leads into successful business opportunities.

• Key ResponsibilitiesMake outbound calls to prospective customers and leads.
• Understand customer requirements and provide relevant information.
• Explain products/services, features, benefits, and processes clearly.
• Counsel customers and convert leads into successful opportunities.
• Conduct regular follow-ups with prospective customers.
• Handle customer queries professionally and provide appropriate solutions.
• Maintain accurate customer and call records in CRM.
• Achieve daily, weekly, and monthly calling and conversion targets.
• Coordinate with the sales team for lead conversion and customer onboarding.
• Build strong customer relationships and ensure a positive customer experience.
• Required SkillsExcellent verbal communication and interpersonal skills.
• Strong counselling and convincing abilities.
• Good listening and customer-handling skills.
• Strong follow-up and relationship-building skills.
• Target-oriented and self-motivated approach.
• Basic computer/CRM knowledge.
• Ability to work in a target-driven environment.
• EligibilityGraduate/Undergraduate candidates can apply.
• Freshers with good communication skills are welcome.
• Candidates with experience in Telecalling, Telesales, Inside Sales, Customer Support, Counselling, or Lead Generation will be preferred.
• Key Performance Indicators (KPIs)Calling & Follow-up Targets
• Lead Conversion Rate
• Customer Engagement
• Sales Achievement
• Customer Retention/Satisfaction
• Daily/Monthly Target Achievement

Candidate ProfileThe ideal candidate should be confident, persuasive, energetic, and comfortable interacting with customers over the phone. Candidates with strong communication skills and a passion for sales/customer engagement are encouraged to apply.