Collection Executive / Officer

# Job Description – Recovery & Collection Department

**Company Name:** Skyrise Credit & Marketing Ltd.

**Department:** Recovery & Collection.

**Experience Required:** 1–3 Years.

**Job Location:**  Noida & Delhi.

**Employment Type:** Full-Time

## *1. Roles & Responsibilities*

- Handle overdue loan accounts and ensure timely recovery of outstanding payments.

- Follow up with customers through calls, emails, and field visits wherever required.

- Achieve assigned monthly collection and recovery targets.

- Maintain regular communication with customers regarding pending dues and payment commitments.

- Manage delinquent accounts and take appropriate follow-up actions.

- Maintain daily collection reports, payment records, and recovery updates.

- Coordinate with internal teams to resolve customer queries and payment-related issues.

- Monitor team performance and ensure achievement of collection targets (for managerial roles).

- Guide, motivate, and supervise collection/recovery executives.

- Ensure professional customer handling and compliance with company policies.

## *2. Eligibility & Requirements*

- Minimum 1–3 years of experience in NBFC, Loan Recovery, or Collection.

- Good communication and negotiation skills.

- Knowledge of loan recovery and collection processes.

- Target-oriented with strong follow-up and problem-solving abilities.

- Basic knowledge of MS Excel and reporting.

- Ability to handle customers professionally.

## *3. Key Skills*

- Loan Recovery & Collection

- Customer Relationship Management

- Negotiation & Follow-up

- Team Handling (Managerial Roles)

- Target Achievement

- MIS & Reporting

## *4. Salary & Benefits*

- Salary: As per experience and industry standards.

- Performance-based incentives.

- Growth opportunities within the organization.

## *5. How to Apply*

Interested candidates can share their updated resumes at:

**Email:** mail to ; hr@skyrisefinance.com