Customer Care Executive

Job Title: Customer Care Executive (CCE)

Experience: Fresher – 1 Year

Job Type: Full-time

Department: Customer Support / Customer Service

Location: F-40, 3rd Floor,Sector 6, Noida,UP 201301 .

Job Summary

We are looking for enthusiastic and customer-focused Customer Care Executives to join our team. The candidate will be responsible for handling customer queries, providing product/service information, resolving customer issues, and ensuring a positive customer experience through phone. Freshers with excellent communication skills are encouraged to apply.

Key Responsibilities

• Handle inbound customer calls professionally.
• Resolve customer complaints in a timely and effective manner.
• Provide accurate information about products and services.
• Update customer details and interactions in the CRM system.
• Escalate unresolved issues to the concerned department.
• Maintain high customer satisfaction and service quality.
• Meet daily productivity and quality targets.
• Follow company policies and customer service guidelines.

Eligibility

• 12th Pass / Graduate / Undergraduate (as per company requirement).
• Freshers and candidates with up to 1 year of customer service, BPO, or call center experience can apply.
• Excellent verbal communication skills in English.
• Basic computer knowledge and typing skills.
• Willingness to work in rotational shifts .

Required Skills

• Strong communication skills
• Customer handling skills
• Active listening
• Problem-solving ability
• Basic MS Office knowledge
• Teamwork and positive attitude
• Time management

*Interested candidates can contact:*

📞 *9289223623 (Deepshikha)*