Customer Support Specialist-Inbound-BRANCH BANKING-Enterprise Business Solutions - EBS
Kotak Mahindra Bank Limited
Work from Office
Full Time
Min. 1 yearJob Description
Customer Support Specialist-Inbound-BRANCH BANKING-Enterprise Business Solutions - EBS
- Handle inbound customer support queries related to branch banking and enterprise business solutions. - Provide assistance and solutions to customers in a professional and timely manner. - Work closely with banking products and services to resolve customer issues. - Maintain high levels of customer satisfaction through effective communication. - Support enterprise business solutions by addressing client needs and inquiries. - Collaborate with internal teams to ensure smooth service delivery. - Adapt to dynamic banking environments and customer requirements. - Uphold company policies and compliance standards during customer interactions.Job role
Job requirements
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