Hardware Asset Management
NTT DATA Global Delivery Services LtdJob Description
Hardware Asset Management
Req ID: 390326
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Hardware Asset Management to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).
Hardware Asset Management
Replacing: Lead Sys Programming Analyst
Hardware Asset Management – Lead Systems Programming Analyst
1. Server Lifecycle Management
Manage end-to-end lifecycle of server hardware: purchase planning → deployment → maintenance → refresh → decommission
Track end-of-life (EOL) and end-of-support (EOS) milestones and drive proactive refresh planning
Maintain accurate server records in CMDB / asset management systems (e.g., ServiceNow)
Coordinate deinstallation, data sanitization, and disposal in compliance with policies
2. Vendor Support & Contract Oversight
Manage OEM and third-party support contracts
Track warranty status, SLAs, and maintenance coverage for all server assets
Contract renewals, co-terming, and support strategy decisions (OEM vs. TPM)
Identify cost optimization opportunities (e.g., right-sizing support tiers, eliminating overlapping coverage)
Mitigate risks tied to unsupported or aging hardware
3. Risk & Availability Management
Ensure critical production servers have appropriate support coverage aligned to business SLAs
Partner with operations teams to reduce incident impact via contract-aware escalation paths
4. Financial Planning & Optimization
Forecast server refresh cycles, maintenance renewals, and capital vs. operational spend
Provide visibility into total cost of ownership (TCO) for server infrastructure
Support budgeting and vendor negotiations with data-driven insights
5. Operational Integration
Work with infrastructure, data center, engineering, and procurement teams to align asset strategy
Support incident, problem, and change management processes
Enable audits (financial, security, compliance) through accurate asset and contract data
6. Process & Tooling
Maintain and improve server asset management processes, standards, and governance
Drive automation and reconciliation between discovery tools, CMDB, and contract systems
Enforce asset tagging, inventory accuracy, and periodic reconciliation
Key Outcomes
Accurate, audit-ready server inventory and lifecycle status
Zero (or minimal) unsupported servers in production
Optimized support contract spend and coverage alignment
Reduced risk from aging infrastructure
Predictable and well-managed server refresh cycles
Typical Skills / Experience
Strong understanding of enterprise server environments
Experience with hardware support models and lifecycle planning
Familiarity with ServiceNow HAM / CMDB
Vendor management and negotiation skills
Knowledge of data center operations and infrastructure dependencies
About NTT DATA
NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.
Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.
NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
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