Junior Operations Associate

Job Description

Company: Wortham Creative Inc.

Reports to: Founders

Experience: 1-2 year. Freshers welcome.

Location: Noida - Sector 63

The role in two linesYou make sure nothing falls through the cracks. Leads get called, meetings happen, follow-ups go out, paperwork is done, and payments get chased.

Your daily work

1. Call new leads. Use our script, note down what they say, and book meetings for the founders.
2. Schedule meetings. Fix the time, send the invite, and remind everyone before the call.
3. Follow up. Send a short recap after every meeting, then keep chasing until we get a yes, a no, or a date.
4. Send payment reminders. Follow our fixed schedule (before the due date, on it, and after it) and tell the founders about anything overdue.
5. Prepare contracts. Fill in our approved templates with the right names, dates, amounts, and scope. The founders review and approve before anything goes out.
6. Handle vendor registration forms. Fill them in, submit them, and track their status.
7. Support the founders. Keep the trackers, calendar, and files clean and up to date.

What we give you

Call scripts, email and WhatsApp templates, contract templates, and a tracker sheet, so you aren't starting from scratch.

• Clear instructions, and a founder to ask when you're stuck.

What we expect

Same-day recap after every meeting.

• Every lead called within 24 hours.
• Every open follow-up checked at least every 2 days.
• Zero mistakes in names, dates, and amounts. Double-check before sending.
• You tell us early if something is going wrong.

Must have

Good spoken and written English. Hindi is a plus.

• Comfortable making phone calls to strangers.
• Basic Google Sheets, Docs, Gmail, and WhatsApp skills.
• Reliable, organised, and follows through without being reminded.
• Not neededPrior experience, a specific degree, or any creative skills.

This role is not

• A creative or design role.
• A personal errands job.
• A negotiator. You never change commercial terms or legal clauses. Those go to the founders.