Operations Manager- Female

We need someone who can manage the day-to-day flow of operations — keep tasks moving, follow up with vendors, coordinate across the team, and make sure things don't slip through the cracks. You'll work closely with the founder and be the go-to person in the office for "what's happening, what's stuck, what's next."

This isn't a one-department role. You'll touch a bit of everything — team coordination, vendor follow-ups, field ops support, supply tracking, and reporting. If you're the kind of person who naturally keeps things organised and doesn't wait to be told what needs doing, you'll enjoy this.

Your Day-to-Day Responsibilities

• Keeping things on track
• Run a daily task tracker — know what each team member is working on, follow up, close loops
• Help the founder stay updated with a simple weekly report: what's done, what's stuck, what needs a decision
• Set up and maintain a steady rhythm — morning check-ins, weekly reviews

Team coordination

• Work with 5–8 people across field ops, CRM, manufacturing support, and interns
• Help new joiners settle in — make sure they know their tasks and tools from Day 1
• Be the person people come to when something's unclear or when two tasks are clashing

Vendor & partner follow-ups

• Stay on top of 8–10 vendors: raw material suppliers, the manufacturing partner, labs, packaging, logistics
• Follow up on timelines, flag delays, keep a simple vendor tracker updated
• You're not negotiating million-dollar contracts — you're making sure things arrive on time and nobody drops the ball

Field ops support

• Help coordinate doctor outreach schedules, camp logistics, and pathology lab onboarding
• Track progress on field targets and keep the team accountable
• Make sure compliance basics are followed on the ground

Supply & inventory tracking

• Track manufacturing output and raw material stock levels
• Coordinate with the lab for quality checks
• Flag shortages or delays before they become emergencies

CRM & pipeline support

• Review the patient/lead pipeline weekly — are leads moving through the funnel or getting stuck?
• Work with the CRM person to keep the system clean and the numbers visible

Basic reporting & documentation

• Keep shared drives and trackers organised
• Maintain SOPs and vendor contact lists
• Prepare simple dashboards or summaries when the founder needs them

What We're Looking For

• 5–8 years of work experience, with at least 2–3 years managing operations, office coordination, or general management in a small company, clinic, or startup
• You've handled multiple things at once — not just one department, but a mix of team, vendors, logistics, or admin
• You're organised and follow through — if you said you'll call the vendor at 11, you call at 11
• You're comfortable talking to people — team members, vendors, lab partners, interns — in Hindi and English
• You can use Google Sheets, WhatsApp, email, and basic CRM dashboards without hand-holding
• You're based in Noida, Greater Noida, Ghaziabad, or East Delhi — daily commute to Sector 62 works for you
• Healthcare, pharma, or manufacturing background is a plus — but not required
• This Might Not Be for You If
• You've only ever worked in one department (purely sales, purely logistics, purely admin)
• You need everything written down before you can start — we're building processes as we go
• You prefer remote or hybrid work — this is on-site
• You're looking for a large-company, slow-paced environment