Telecalling Executive

Job Description – Guest Relations Executive

Company: Montvale by MC Estates

Position: Guest Relations Executive

Industry: Real Estate

Location: Sector 140A, Noida

Employment Type: Full-Time

Job Summary

We are looking for a professional, well-groomed, and customer-oriented Guest Relations Executive to manage client interactions and ensure a welcoming and positive experience for all visitors. The candidate will act as the first point of contact for clients and coordinate closely with the sales and management teams.

Key Responsibilities

• Welcome and greet clients and visitors professionally.
• Handle client enquiries and provide accurate information about the company and projects.
• Coordinate with the sales team for client meetings and site visits.
• Maintain visitor and client records.
• Manage incoming calls and direct them to the appropriate team member.
• Schedule and coordinate meetings and appointments.
• Follow up with clients regarding visits and appointments when required.
• Ensure a smooth and comfortable experience for clients during their visit.
• Handle client concerns politely and coordinate with the relevant department for resolution.
• Maintain a professional and presentable reception/client area.
• Assist the sales team with basic client coordination and administrative activities.
• Maintain confidentiality of client and company information.

Candidate Requirements

• Graduate in any discipline.
• Excellent communication and interpersonal skills.
• Fluent in Hindi and English.
• Pleasant personality with a professional and well-groomed appearance.
• Strong customer-service and client-handling skills.
• Good telephone etiquette.
• Basic knowledge of MS Office and computer applications.
• Ability to multitask and work in a fast-paced environment.
• Prior experience in guest relations, front office, hospitality, customer service, or real estate will be preferred.
• Freshers with good communication skills and a positive attitude may also apply.

Key Skills

Guest Relations | Customer Service | Client Handling | Communication | Front Office | Coordination | Telephone Etiquette | Relationship Management | MS Office

Compensation

Salary: As per experience and candidate profile.

Working Hours

10:00 AM – 7:00 PM

Tuesday to Sunday

Monday – Weekly Off

How to Apply

Contact: +91-8376918263

Email: hr@montvale.in