Digital Repair Specialist
Reliance JioFixed
₹16,000 - ₹17,000
Earning Potential
₹17,000
Fixed
₹16,000 - ₹17,000
Earning Potential
₹17,000
Field Job
Full Time
Min. 1 year
No English RequiredJob highlights
Urgently hiring
Fast HR reply
HR responded to 100% candidates in last 3 days
19 applicants
Benefits include: PF, Petrol Allowance, Mobile Allowance, Health Insurance, ESI (ESIC)
Job Description
Job Location: Siwan and Mokameh
1. Partner & Technician Management
Shortlist, onboard, certify, and evaluate partners/technicians performance as per SOPs.
Ensure availability and manage upgrades or terminations
2. Training & Development
Conduct initial training, reskilling, upskilling, and periodic refresher programs.
Deliver hands-on field training through OJTs
3. Performance Monitoring & Customer Support
Track KPIs and performance metrics of partners and technicians.
Take corrective actions based on evaluation outcomes.
Guide and support in resolving escalated issues within TAT to ensure customer satisfaction.
4. Operational Compliance
Conduct audits, inventory reconciliation, and FTTx device inspections.
5. Mobility Device Services
Handle walk-in customer interactions, device repairs/swaps, CRM entries, and software upgrades.
Train and support extended service points.
6. Field Readiness & Ad-hoc Activities
Travel to touchpoints as required.
Participate in special initiatives like complaint handling, out-calling, and coaching Jio Associates.
Job role
Job requirements
About company
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The candidate should have completed ITI degree and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Patna to get hired quickly.
The candidate should have No English Required skills and sound communication skills for this job.
Only Male candidates can apply for this job.
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