Operation Manager
Protean Egov Technologies LimitedFixed
₹22,000 - ₹23,000
Earning Potential
₹23,000
Fixed
₹22,000 - ₹23,000
Earning Potential
₹23,000
Work from Office
Full Time
Min. 3 years
Basic EnglishJob highlights
Urgently hiring
19 applicants
Benefits include: PF, ESI (ESIC)
Job Description
Job Title: Operations Manager (Centre Lead)
Location: Aadhaar Seva Kendra (ASK)
Reports to: Regional Manager
Job Summary
The Operations Manager (Centre Lead) is responsible for the overall management, operational efficiency, compliance, and service delivery of the Aadhaar Seva Kendra (ASK). The role ensures smooth day-to-day operations, high-quality citizen services, adherence to UIDAI guidelines, and profitability of the centre.
Key Responsibilities
Operations & Service Delivery
- Oversee the daily functioning of the ASK, ensuring smooth workflow and uninterrupted service delivery.
- Ensure timely, accurate, and courteous service to citizens across all ASK services (enrolment, update, verification, helpdesk support, etc.).
- Monitor centre performance against defined targets and UIDAI service-level expectations.
Team Leadership & People Management
- Lead, manage, and motivate a team of Operators, Verifiers, Cashiers, IT Support staff, and Helpdesk personnel.
- Ensure staff discipline, punctuality, professionalism, and adherence to operational standards.
- Identify training needs and conduct regular training/coaching for operational excellence.
- Foster a culture of accountability, continuous learning, and performance ownership.
Compliance & Governance
- Ensure strict adherence to UIDAI regulations, data security norms, audit requirements, and internal company policies.
- Maintain accurate operational records and submit periodic MIS and compliance reports to Regional Managers / Head Office.
- Support internal and external
Job role
Job requirements
About company
Similar jobs you can apply for
Manufacturing / Production
Plant / Factory Manager
Aryavrat Global Ventures Private LimitedWork from OfficeFull TimeMin. 3 yearsBasic EnglishField Worker
M K Aditya Foundation
Field Job
Part TimeAny experienceNo English RequiredTeam Leader - Operations
Libya ServicesWork from OfficeFull TimeMin. 3 yearsBasic EnglishCivil Site Supervisor / Engineer
Navsheen AssociatesWork from OfficeFull TimeMin. 6 monthsBasic EnglishOperation Executive
Mrida Business Solution Private LimitedWork from OfficeFull TimeAny experienceBasic English
Prasnal Asistance
Shivshakti Stores Private LimitedWork from OfficeFull TimeMin. 1 yearBasic EnglishYou can expect a minimum salary of 22,000 INR and can go up to 23,000 INR. The salary offered will depend on your skills, experience and performance in the interview.
The candidate should have completed Graduate degree and people who have 3 to 31 years are eligible to apply for this job. You can apply for more jobs in Patna to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Patna at apna.
No work-related deposit needs to be made during your employment with the company.
Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.
The last date to apply for this job is 30 Oct 2026. For more details, download apna app and find Full Time jobs in Patna . Through apna, you can find jobs in 64 cities across India. Join NOW!