Counter Sales Executive

• Welcome customers and understand their jewellery requirements, preferences, and budget.
• Showcase gold, silver, diamond, and other jewellery products as per customer needs.
• Explain product specifications, designs, purity, weight, pricing, making charges, and applicable offers.
• Achieve individual and store sales targets.
• Build strong customer relationships and encourage repeat purchases and referrals.
• Handle customer queries, objections, and complaints professionally.
• Ensure proper display, cleanliness, and presentation of jewellery at the counter.
• Follow jewellery handling, security, billing, and inventory procedures.
• Maintain product knowledge and stay updated on new collections, schemes, and promotions.
• Coordinate with the store team to ensure smooth daily operations.

Required Skills

• Strong communication and interpersonal skills.
• Customer service and selling skills.
• Ability to understand customer needs and close sales.
• Basic numerical and calculation skills.
• Professional grooming and a customer-focused attitude.
• Attention to detail and willingness to learn jewellery products.