Store Manager

Company Name: The sleep Company

Role - Store Manager

Job Summary:

We are seeking an energetic and results-driven Showroom Manager to

oversee operations, lead the sales team, and ensure a superior customer

experience in our mattressshowroom. The ideal candidate will manage daily

operations, drive sales, and maintain showroom standards while building

strong customer relationships.

Key Responsibilities:

 Manage daily showroom operations, including inventory, displays,

and staff schedules.

 Lead, train, and motivate the sales team to meet or exceed

targets.

 Monitorsales performance and implementstrategiesto improve

revenue.

 Assist customersin choosing mattresses and sleep solutionsthat

fit their needs.

 Handle customer queries, complaints, and specialrequests

professionally.

 Ensure showroom is clean, organized, and visually appealing at all

times.

 Track stock levels and coordinate with warehouse/logisticsfor

timely replenishment.

 Implement promotional campaigns and seasonalsales strategies.

 Maintain accurate customer and sales records in CRM systems.

 Provide regular reportsto senior management on sales,

performance, and showroom activities

Additional Responsibilities:

 Educate customers about mattressfeatures, materials, warranty,

and care tips.

 Identify upselling and cross-selling opportunities(pillows,

accessories, beds).

 Collect customer feedback to improve products and services.

 Follow up post-sale to ensure customersatisfaction and repeat

business.

 Coordinate with marketing team for in-store events, demos, or

campaigns.

Required Skills & Qualifications:

 Graduate in any discipline (Sales/Marketing preferred).

 5–8 years of experience in retail management, preferably in

furniture, home, or mattress sales.

 Strong leadership and team managementskills.

 Excellent communication and interpersonalskills.

 Target-driven, problem-solving mindset.

 Comfortable with CRM tools and MS Office.

Competencies / Skills Required

 Leadership & Team Management

 Communication & Customer Engagement

 Problem-Solving& Decision-Making

 Product Knowledge & Sales Acumen

 Planning & Organizational Skills

Areas of Accountability / Ownership

 Staffsupervision & training

 Customersatisfaction & retention

 Inventory & showroom maintenance

 Daily sales operations and promotions

Why Join Us?

 Grow with a Trusted Brand – Be part of a team that delivers

better sleep solutions.

 Earn More, Shine More – Attractive incentives & performance

rewards.

 Learn & Level Up – Hands-on training to mastersales & customer

service.

 Friendly & Supportive Team – Work in a positive, energizing

environment.

 Your Efforts Matter – We value and recognize your contribution.

Store