Telesales Executive

Job Title: Sales Executive – Industrial Instrumentation & AutomationDepartment: Sales & Business Development

Location: Pune, Maharashtra (Head Office – MIDC Chinchwad)

Reporting To: CEO – Mr. Nilesh Pathare

Key Responsibilities1.    Lead Management

o  Check and respond to new leads from online portals and other sources.

o  Qualify leads through phone calls using BANT (Need, Authority, Budget, Timeline) framework.

o  Register all qualified leads in CRM and ensure timely updates.

2.    Client Engagement & Appointment Scheduling

o  Schedule collaboration calls within a few days of lead receipt.

o  If a client is not interested, record reasons in CRM.

o  Maintain a consultative, friendly communication style.

3.    Coordination with Technical Team

o  Share qualified requirements with Purchase/Technical teams for technical and pricing inputs.

o  Coordinate for accurate proposal details.

4.    Consultation & Business Presentation

o  Engage prospects in collaboration calls with CEO or technical experts.

o  Educate clients, validate requirements, and present solutions.

5.    Proposal & Offer Management

o  Prepare and send techno-commercial offers using CRM tools.

o  Share proposals via Email, WhatsApp, and other relevant channels.

o  Record and track offer acknowledgments, negotiations, and client feedback.

6.    Follow-up & Closure

o  Maintain consistent follow-ups via multiple channels.

o  Ensure advisory, non-pushy communication.

o  Drive deals from proposal to successful closure and handover.

7.    Reporting & CRM Discipline

o  Update lead status, call notes, and outcomes daily.

o  Submit weekly sales activity updates to management.

8.    Performance Monitoring

o  Performance will be monitored via KPI set by management.

o  Incentives will be applicable based on target achievement.

Required Qualifications·      Education: Graduate in any discipline.

·      Language Skills: Excellent English communication (verbal & written).

·      Computer Literacy: MS Office, Google Workspace, CRM systems.

Preferred Skills & Attributes·      Consultative sales approach; ability to educate and engage clients.

·      Strong interpersonal and listening skills.

·      Curiosity about industrial automation & process instruments.

·      High ownership and discipline in CRM updates.

·      Quick learner with a result-oriented mindset.

·      Comfortable working in hybrid (online + onsite) sales environments.

·      Effective time management and prioritization skills.