Office Executive

We are looking for a responsible, organized, and proactive Back Office Executive / Office Assistant to handle daily office operations, customer communication, billing, invoicing, and payment follow-ups.

The candidate will be responsible for attending incoming calls, coordinating with customers, managing invoices and bills, following up on outstanding payments over calls, and handling routine administrative activities to ensure smooth office operations.

Key Responsibilities:

1.Call Handling & Customer Coordination

• Attend incoming customer calls and respond to general inquiries.
• Make outgoing calls to customers for payment reminders and follow-ups.
• Coordinate with customers regarding orders, billing, and payments.
• Maintain professional communication with customers.

2.Billing & Invoice Management

• Prepare and generate customer bills and invoices.
• Maintain accurate billing and invoice records.
• Verify billing details and ensure timely invoice processing.
• Coordinate with the sales team regarding billing and order-related queries.

3.Payment Collection & Follow-ups

• Contact customers for pending and overdue payments.
• Follow up regularly to ensure timely payment collection.
• Maintain payment follow-up records and update payment statuses.
• Coordinate with the accounts team for payment reconciliation.

4.Office Administration & Back Office Operations

• Maintain daily office records, documents, and data entries.
• Handle basic computer work, emails, and documentation.
• Maintain customer databases and transaction records.
• Assist in day-to-day administrative and operational activities.
• Perform other office-related tasks as assigned by management.

Required Skills & Qualifications:

• Basic computer knowledge and proficiency in MS Excel and MS Word.
• Good communication skills, especially over telephone calls.
• Basic understanding of billing, invoices, and payment transactions.
• Ability to maintain records and handle data accurately.
• Good follow-up and coordination skills.
• Responsible, punctual, and well-organized.
• Ability to manage multiple tasks efficiently.
• Educational QualificationMinimum 12th Pass / Graduate.
• B.Com graduates will be preferred but not mandatory.
• Preferred CandidateFreshers and candidates with 0–2 years of experience can apply.
• Candidates comfortable with regular customer calling and payment follow-ups.
• Candidates with experience in billing, back-office operations, or office administration will be preferred.

Salary: As per experience and candidate's suitability.

Work Location: Susangeet Apartment Mitra Mandal Co-Op. housing Society, Aranyeshwar Road, Pune, Maharashtra 411009