Presales Executive

Job Summary:

We are looking for a motivated and customer-focused Pre-Sales Executive to handle incoming leads, understand customer requirements, provide project information, and generate qualified leads for the sales team.

Key Responsibilties:

• Handle leads received through calls, WhatsApp, social media, portals, and other sources.
• Make outbound calls to prospective customers and understand their budget, preferred location, configuration, and property requirements.
• Explain project details, including location, configurations, pricing, amenities, payment plans, and possession timelines.
• Qualify leads and identify genuine/prospective buyers.
• Schedule site visits and meetings with interested customers.
• Follow up regularly with leads and maintain proper lead status/disposition.
• Coordinate with the sales team for site visits and further negotiations.
• Maintain accurate customer and lead records in CRM/Excel.
• Achieve daily/weekly/monthly calling, follow-up, lead qualification, and site-visit targets.
• Build good relationships with prospects and provide timely responses to queries.
• Stay updated on current projects, market trends, pricing, and competitor projects.
• Required SkillsGood communication and interpersonal skills.
• Confident and professional telephone etiquette.
• Good understanding of Hindi and English; Marathi is an advantage.
• Basic knowledge of MS Excel/Google Sheets and CRM.
• Strong follow-up and convincing skills.
• Customer-oriented and target-driven approach.
• Prior experience in real estate pre-sales, telecalling, inside sales, or customer handling is preferred.