CRM Executive
Vst Infra & Profiles Private LimitedFixed
₹20,000 - ₹35,000
Earning Potential
₹35,000
Fixed
₹20,000 - ₹35,000
Earning Potential
₹35,000
Work from Office
Full Time
Min. 3 years
Basic EnglishJob highlights
Urgently hiring
38 applicants
Benefits include: Mobile Allowance
Job Description
Key Responsibilities:
- Manage customer relationships and maintain customer records.
- Handle customer inquiries, complaints, and follow-ups.
- Make regular calls to existing and potential customers.
- Track leads, enquiries, sales, and customer interactions in CRM software.
- Coordinate with Sales, Marketing, and Operations teams.
- Follow up with customers for orders, payments, feedback, and repeat business.
- Maintain accurate customer databases and prepare daily/weekly reports.
- Improve customer satisfaction and retention.
- Conduct customer feedback and resolve issues promptly.
- Support CRM campaigns, promotions, and customer communication.
Required Skills:
- Good communication and interpersonal skills.
- Basic knowledge of CRM software and MS Excel.
- Strong follow-up and coordination skills.
- Customer-focused approach.
- Good problem-solving and negotiation abilities.
- Ability to maintain records and prepare reports.
Job role
Job requirements
About company
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The candidate should have studied 12th Pass and people who have 3 to 31 years are eligible to apply for this job. You can apply for more jobs in Pune to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
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