Customer Support Executive (International BPO)

Hi Candidates,

Hope you are doing well.

I have below position open, if you are Comfortable with Job Description please reply me back with Your Updated Resume to sameer@rknjobs.com.

After then i will give you a call, finalize the things with you and schedule your interview.

Job Description:

Position: Customer Support Executive (International BPO Voice and Chat Process)

Location: Pune, Maharastra

Salary - Up to 45 K Per Month

Interview Mode : Virtual / Online

Need Min 6 months of Experience in Customer Service in an international BPO in Voice Process.

OR

Need Min 1 year of Experience in Customer Service in an international BPO in Chat Process.

Key Responsibilities:

Need Min 6 months of Experience in Customer Service in an international BPO in Voice Process or in CHAT Prrocess.

Handling basic Customer queries related to Telecom Bills /Customer Resolution expert.

Respond to customer questions and issues through calls.

Assist customer in resolving any open requests for support, assistance, information on upgrading etc.

Providing Prompt and Polite Assistance to the Foreign Customers.

Ensuring customer satisfaction and maintaining a high level of customer service and able to handle the Customer over phone

Candidates should be willing to work in US shift.

Strong problem-solving skills and attention to detail.

Provide accurate product or service information to guide customers.

Basic understanding of the company’s products and services.

Any Graduate/Undergraduate is eligible.

2 Days Rotational week off.

Age Up to 44 years

if you are interested, please reply me back with your updated resume to sameer@rknjobs.com and give me a call at 87509 71231.