Field Sales Executive

Job Description: Sales Executive – WhatsApp Business API

Employment Type: Full-time

Experience: 1–3 years in sales (freshers with strong communication and sales skills may also apply)

About the RoleWe are looking for a proactive and result-oriented Sales Executive to drive sales of WhatsApp Business API solutions to small and medium-sized businesses.

The candidate will be responsible for identifying potential customers, explaining how WhatsApp automation can improve their customer communication, conducting product demonstrations, converting leads into paying customers, and building long-term client relationships.

Our target customers include clinics, hospitals, coaching institutes, schools, real estate agencies, salons, retail businesses, and other service-oriented enterprises.

• Key ResponsibilitiesIdentify and approach potential customers through cold calling, WhatsApp, field visits, referrals, and online lead generation.
• Sell WhatsApp Business API solutions, including automated messaging, appointment reminders, enquiry management, follow-ups, notifications, and customer engagement tools.
• Explain the benefits of WhatsApp automation and demonstrate how it can help businesses save time, improve customer response, and increase conversions.
• Schedule and conduct product demos with business owners, clinic administrators, coaching centre owners, and decision-makers.
• Convert prospects into paying customers and achieve monthly sales targets.
• Build and maintain a strong sales pipeline and follow up consistently with prospective customers.
• Understand customer requirements and recommend suitable plans and solutions.
• Coordinate with the technical or implementation team for customer onboarding and setup.
• Maintain customer information, sales activity, and follow-ups in a CRM or sales tracker.
• Identify opportunities for upselling, renewals, and customer referrals.
• Target Customer SegmentsClinics, doctors, dentists, and diagnostic centres
• Coaching classes, tuition centres, and educational institutes
• Schools and training institutes
• Real estate agents and property consultants
• Salons, spas, and wellness centres
• Retail stores, automobile dealers, and other local businesses
• Required Skills and QualificationsGood communication and convincing skills.
• Confidence in speaking with business owners and decision-makers.
• Strong interest in sales, business development, and technology products.
• Ability to explain technical solutions in simple business language.
• Comfortable with cold calling, follow-ups, and field sales when required.
• Basic computer skills and familiarity with WhatsApp Business, Excel, and CRM tools.
• Self-motivated, target-oriented, and capable of working independently.

Preferred experience: Selling SaaS products, software subscriptions, digital marketing services, CRM solutions, payment solutions, or other B2B technology products.

• Performance Metrics (KPIs)Number of new prospects contacted per day.
• Number of product demonstrations scheduled and completed.
• Number of new customers acquired per month.
• Monthly recurring revenue (MRR) generated.
• Lead-to-customer conversion rate.
• Customer retention and renewal performance.
• CompensationFixed salary based on experience and sales capabilities.
• Attractive performance-based incentives for new customer acquisition and revenue generation.
• Growth opportunities based on performance.

Who Should Apply?We are looking for someone who enjoys meeting people, identifying business opportunities, and closing deals. The ideal candidate should be comfortable approaching small business owners, understanding their challenges, and demonstrating how WhatsApp automation can make their business more efficient.

If you are passionate about sales and want to grow with a technology-driven business, we would love to hear from you.