Sales Executive

Job Description –Sales Executive (Pune Metro NCMC Business)

Role Purpose

To drive customer acquisition, issuance of Bajaj Pay NCMC Cards, and cross-sell of Bajaj Group products through dedicated kiosks and customer engagement activities across Pune Metro stations.

Key Responsibilities

NCMC Card Acquisition

• Engage with metro commuters and educate them on the benefits of Bajaj Pay NCMC Cards.

• Drive end-to-end customer acquisition, onboarding, and issuance of NCMC cards.

• Achieve daily, weekly, and monthly NCMC card issuance targets.

Customer Engagement & Sales

• Promote Bajaj Pay offerings and create awareness amongst metro commuters.

• Identify customer needs and cross-sell relevant Bajaj Finance products including EMI Cards, Personal Loans, Insurance, FD, and other approved products.

• Generate qualified leads and facilitate customer referrals for eligible products.

Station Operations

• Manage day-to-day operations at assigned metro station kiosk.

• Ensure adherence to process, compliance, branding, and customer service standards.

• Maintain records of customer interactions, leads generated, and sales conversions.

• Coordinate with station authorities and internal teams for smooth operations.

Customer Service

• Address customer queries related to NCMC cards, recharge, usage, and product benefits.

• Resolve customer issues within defined turnaround times.

• Deliver a superior customer experience to enhance adoption and retention.

Key Performance Indicators (KPIs)

• NCMC Cards Issued

• Customer Footfalls Engaged

• Cross-Sell Leads Generated

• Cross-Sell Conversions

• Customer Satisfaction Scores

• Compliance & Process Adherence

Eligibility

• Graduate in any discipline.

• 1–3 years of experience in sales, customer acquisition, banking, financial services, fintech, telecom, or retail sales.

• Prior experience in field sales, kiosk sales, banking correspondent, or financial product sales preferred.

Skills Required

• Strong communication and interpersonal skills.

• Sales and customer acquisition orientation.

• Ability to engage with large commuter footfalls.

• Basic digital and smartphone proficiency.

• Target-driven and customer-focused approach.

Location

• Pune Metro Stations (Pink Line)

Reporting To

• Team Leader – NCMC Business

Contact Number- 7498323356

Email- sumedhwanjari183@gmail.com