Telesales Team Leader

Designation: Telesales Manager

Location: Pune

Job Description:

1. Lead, supervise and motivate telesales team to achieve individual and team advertisement sales target.

2. Train and mentor telesales team to improve productivity and performance.

3. Set daily, weekly, monthly targets for team and monitor achievement.

4. Develop and implement strategies to maximize lead conversion and appointment generation for advertisement sales.

5. Develop effective sales script, FAQ's and customer response template.

6. Maintaining customer relationship.

7. maintain accurate customer records in CRM system. Generate reports.

8. Analyse data, identify trends and recommend suggestion.

9. Maintain KPI reports in CRM system.

KRA:

1. Achieving Business Targets in assigned area & Segments.

2. Create and maintain leads and target lists for potential new customers.

3. Team Performance management.

4. Lead conversion

Education Qualification: Any Graduate, BBA/ MBA

Language Preference: Marathi, Hindi, English

Required Skills:

Good understanding of CRM software

Team Handling skills

Previous experience working as a telesales manager

Strong managerial and sales skills

Leadership Skills

Desired Skills:

Customer co-ordination, Conflict Management

If you are interested, kindly share your cvs on wp 8446619045