Kotak Securities Limited

Area Customer Service Manager_Product-Support_0832_0875_1100006

Kotak Securities Limited
Surat
Not disclosed
Work from OfficeWork from Office
Full TimeFull Time
Min. 1 yearMin. 1 year

Job Description

Area Customer Service Manager_Product-Support_0832_0875_1100006

- Responsible for managing customer service operations in the assigned area. - Oversee product support activities ensuring customer satisfaction. - Coordinate with teams to resolve customer issues efficiently. - Monitor service quality and implement improvements. - Manage relationships with customers and stakeholders to enhance service delivery. - Ensure adherence to company policies and standards in customer service. - Lead and motivate the customer service team to achieve targets. - Analyze customer feedback and prepare reports for management. - Work closely with other departments to streamline support processes. - Drive initiatives to improve overall customer experience in the region.

Job role

Work location
Work locationSurat, 0875-Kotak House-Ghoddod Road-SURAT-GUJ, K G Point, Kotak House, Ghoddar Road, Near Ganga Palace, Surat, Gujarat, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - Operations
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 1 year

About company

Name
NameKotak Securities Limited
Job posted by Kotak Securities Limited

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You can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed the required education and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Surat to get hired quickly.

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