811-CEC Team Leader-Outbound_Digital Banking Kotak 811-Contact Centre Outbound_Thane
Kotak Securities Limited
Work from Office
Full Time
Min. 1 yearJob Description
811-CEC Team Leader-Outbound_Digital Banking Kotak 811-Contact Centre Outbound_Thane
- Lead and manage the outbound digital banking contact center team. - Responsible for overseeing outbound calling campaigns related to digital banking products. - Coordinate with team members to achieve targets and maintain service quality. - Handle team performance, reporting, and escalation management. - Ensure smooth operations within the contact center environment. - Work closely with digital banking verticals to drive customer engagement and acquisition. - Manage daily activities at the Thane contact center location. - Support process improvements and adherence to compliance standards. - Facilitate communication between management and team members. - Drive motivation and training initiatives to enhance team productivity.Job role
Job requirements
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The candidate should have completed the required education and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Thane to get hired quickly.
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