Back Office Executive

Job Summary

We are looking for a detail-oriented and organized B2B E-commerce Executive to manage back-office e-commerce operations, product listings, order-related activities, and day-to-day coordination through email and e-commerce platforms.

Key Responsibilities

Manage and maintain product listings on B2B e-commerce platforms.

Add and update product information, descriptions, specifications, images, pricing, and inventory.

Monitor and maintain accuracy of product data across e-commerce platforms.

Handle day-to-day back-office e-commerce operations.

Process and coordinate B2B orders and update order status.

Coordinate with internal teams regarding product availability, pricing, orders, and dispatches.

Handle professional email communication with customers, vendors, and internal teams.

Prepare and maintain daily/weekly reports using MS Excel.

Perform data entry, data checking, and reconciliation of product/order information.

Monitor product visibility, listing status, and platform requirements.

Support marketplace/platform-related activities and resolve basic listing or order issues.

Maintain proper records and documentation of e-commerce activities.

Required Skills

Good knowledge of B2B e-commerce operations.

Experience with product listing and catalog management.

Working knowledge of e-commerce platforms/marketplaces.

Good command of MS Excel – data entry, sorting, filtering, basic formulas, and reports.

Excellent email drafting and professional communication skills.

Good written and verbal communication.