Customer Support Executive VKYC
Imperative Business Ventures Pvt. Ltd.Fixed
₹22,000 - ₹23,000
Earning Potential
₹23,000
Fixed
₹22,000 - ₹23,000
Earning Potential
₹23,000
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) EnglishJob highlights
8 applicants
Benefits include: PF, Travel Allowance (TA), Health Insurance, ESI (ESIC), 5 working days
Job Description
Customer Support Executive - VKYC Process
Role Summary: The VKYC Team is the face for our customers. You will conduct live VKYC verifications, ensuring a seamless customer experience while strictly adhering to security and compliance standards.
Key Responsibilities:
● Process Execution: Conduct Video KYC calls for Branch International customers efficiently and professionally.
● Compliance: Strictly follow all KYC Standard Operating Procedures (SOPs) and compliance guidelines (e.g., verifying ID proofs, checking liveliness).
● Performance: Consistently meet set KPIs
● Communication: Guide customers through the video verification process clearly and politely.
Required Qualifications & Skills:
● Language: Fluent in English and Hindi (Mandatory). Proficiency in a 3rd regional language is a significant bonus.
● Experience: Prior experience in customer service or a voice process is preferred.
● Skills: Good communication skills, comfort with being on camera, and ability to follow strict instructions.
● Education: Cleared 12th Grade (HSC/ISCE/Other
Job role
Job requirements
About company
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The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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