Customer Support Specialist-Inbound-BRANCH BANKING-Enterprise Business Solutions - EBS
Kotak Mahindra Bank Limited
Work from Office
Full Time
Min. 1 yearJob Description
Customer Support Specialist-Inbound-BRANCH BANKING-Enterprise Business Solutions - EBS
- Handle inbound customer support queries related to branch banking and enterprise business solutions. - Provide assistance and solutions to customers in a professional and timely manner. - Work closely with banking products and services to resolve customer issues. - Maintain clear communication and documentation of customer interactions. - Support the enterprise business solutions team by managing customer requests and feedback. - Ensure customer satisfaction through effective problem-solving and service delivery. - Collaborate with internal teams to escalate and resolve complex issues. - Adapt to banking domain requirements and maintain confidentiality and compliance standards.Job role
Job requirements
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The candidate should have completed the required education and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Thane to get hired quickly.
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