International BPO Executive
Global EdgeFixed
₹20,000 - ₹40,000
Earning Potential
₹40,000
Fixed
₹20,000 - ₹40,000
Earning Potential
₹40,000
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) EnglishJob highlights
1 applicants
Job Description
24×7 International Inbound Customer Service For Medical Billing
Process: International Inbound Customer Service
Employment: Full-Time
Location: Mumbai / Navi Mumbai
Shifts: 24×7 Rotational
Job Description:
We are hiring Customer Service Advisors for international 24×7 inbound customer service campaign. The role involves handling inbound customer interactions, resolving queries professionally, maintaining service quality, and achieving defined productivity, quality and customer-service KPIs while following client SOPs, security and compliance requirements.
Shift Timings (IST):
- Morning: 6:00 AM – 2:00 PM
- Afternoon/Evening: 2:00 PM – 10:00 PM
- Night: 10:00 PM – 6:00 AM
Key Requirements:
- Excellent English communication and customer-handling skills
- Basic computer and typing skills
- Flexibility to work rotational shifts, including night shifts
- Strong problem-solving and communication abilities
- International BPO Inbound/customer-service experience preferred
- Ability to meet defined KPIs and follow SOPs
- Commitment to client confidentiality, security and compliance standards
Job role
Job requirements
About company
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The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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