International BPO Executive
Befound Networks Private LimitedFixed
₹25,000 - ₹45,000
Average Incentives*
₹10,000
Earning Potential
₹55,000
Fixed
₹25,000 - ₹45,000
Average Incentives
₹10,000
Earning Potential
₹55,000
You can earn more incentive if you perform well
Work from Office
Full Time
Night Shift
Min. 2 years
Good (Intermediate / Advanced) EnglishJob highlights
Urgently hiring
8 applicants
Benefits include: PF, ESI (ESIC), 5 working days, Two-way cab
Job Description
Urgent Hiring for BPO Industry in Debt collection Process
Location-Powai(Mumbai)
Mode- Work from office/ Remote
Days of working-5(US Shifts)
Job Description:
Core Responsibilities
- Customer Contact: Initiate outbound and receive inbound calls to discuss past-due accounts and negotiate debt resolution or payment schedules.
- Problem Solving: Listen to customers' financial situations and offer customized solutions or hardship programs while protecting the client's brand.
- Documentation: Accurately update account statuses, payment arrangements, and customer records in the database.
- Compliance: Adhere strictly to the Fair Debt Collection Practices Act (FDCPA), internal compliance policies, and state/federal regulations.
Key Requirements & Qualifications
- Communication: Excellent verbal negotiation and de-escalation skills.
- Computer Skills: Basic proficiency with navigation and data entry across multiple database systems.
- Experience: High school diploma or equivalent, with previous customer service or call center experience preferred. [1, 2]
Job role
Job requirements
About company
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The candidate should have studied 12th Pass and people who have 2 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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