Kotak Mahindra Bank Limited

Sky Service Grievance Redressal - SME_Sky Channel-Customer Service_Thane

Kotak Mahindra Bank Limited
Thane
Not disclosed
Work from OfficeWork from Office
Full TimeFull Time
Min. 1 yearMin. 1 year

Job Description

Sky Service Grievance Redressal - SME_Sky Channel-Customer Service_Thane

- Responsible for handling grievance redressal related to Sky Channel services. - Acts as a Subject Matter Expert (SME) in customer service for Sky Channel. - Based in Thane, working from the specified office location. - Role involves direct interaction with customers to resolve complaints and issues. - Requires good communication and problem-solving skills to manage customer grievances effectively. - Likely involves coordination with multiple teams to ensure customer satisfaction. - The position is focused on customer support and service excellence. - No explicit mention of required skills, languages, or experience. - The job is office-based and involves specialized knowledge in grievance redressal processes.

Job role

Work location
Work locationThane, 1461-Thane-Neptune Elements-Kisan Nagar-MAH, NEPTUNE ELEMENTS – 3RD FLOOR, PLOT NO – F3, S3/1, ROAD NO 22, Thane, Maharashtra, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - Non Voice
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 1 year

About company

Name
NameKotak Mahindra Bank Limited
Job posted by Kotak Mahindra Bank Limited

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You can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed the required education and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Thane to get hired quickly.

The candidate should have sound communication skills and sound communication skills for this job.

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