Customer Care Manager

Kerala Secrets
Tirupati
₹14,000 - ₹14,500 monthly

Fixed

₹14,000 - ₹14,500

Earning Potential

₹14,500

Work from OfficeWork from Office
Full TimeFull Time
Any experienceAny experience
Basic EnglishBasic English

Job highlights

Urgently hiring

Urgently hiring

1 applicants

1 applicants

Benefits include: Overtime Pay

Benefits include: Overtime Pay

Job Description

Kerala Secrets, a fast-growing Ayurvedic skincare and haircare brand, is looking for a Customer Care Executive to join our team in Tirupati.

Key Responsibilities:

Handle customer calls and WhatsApp messages professionally.

Answer queries regarding products, orders, delivery status, payments and returns.

Follow up with customers regarding order-related issues.

Coordinate with our internal team to resolve customer complaints quickly.

Assist customers in choosing the right products and explain basic product details.

Maintain records of customer queries and follow-ups.

Ensure customers receive a friendly and positive experience with Kerala Secrets.

Job role

Work location
Work locationChiguruwada North Khandriga, Andhra Pradesh 517508, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - BPO / Voice / Blended
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceAny experience
Education
EducationGraduate
English level
English levelBasic English
Gender
GenderAny gender

About company

Name
NameKerala Secrets
Address
AddressChiguruwada North Khandriga, Andhra Pradesh 517508, India
Job posted by Kerala Secrets

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You can expect a minimum salary of 14,000 INR and can go up to 14,500 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Chennai to get hired quickly.

The candidate should have Basic English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Chennai at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

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