Telesales Executive

Responsibilities • Answering phones and explaining the product and services offered by the company. • Contacting existing customers as well as prospective customers using scripts. • Obtaining customer information and other relevant data. • Asking questions to the customer and understanding their specifications. • Resolving queries and issues related to the products and services. • Making recordings of all the sales phone calls and sales deals. • Taking and processing product orders in a professional manner. • Maintaining the database of the customers on a regular basis. • Suggesting solutions based on customer’s needs and requirements. Requirements • High school diploma or equivalent. • Work experience as a Telesales, Telemarketer, or a similar role in the Sales Department. • Professional certification sales and marketing will be an advantage. • Great interpersonal skills. • Exceptional oral and written communication skills. • Strong organizational skills. • Ability to work in a team or individually as and when required. • Ability to manage and handle multiple tasks. • Outstanding problem-solving skills. • Exceptional attention to detail. • Hard-working individual. • Good time management abilities. • Strong decision-making skills. • Ability to tolerate stress and pressure.