Receptionist Cum Computer Operator

Job Roles & Responsibilities For Receptionist 

 Handling Inquiries & Admissions

• Respond to calls, walk-ins, and online inquiries about room availability 

• Explain rent, facilities, rules, and policies 

• Assist with bookings and check-in procedures 

    Resident Management

• Maintain records of all tenants (ID proof, agreements, payments) 

• Handle move-in and move-out processes 

• Address resident concerns or complaints 

 Rent Collection & Records

• Track monthly rent payments 

• Issue receipts and maintain payment records 

• Remind tenants about due payments 

      Front Desk Operations

• Answer phone calls and manage visitor entries 

• Receive couriers and parcels for residents 

• Maintain visitor logbook 

    Coordination & Support

• Coordinate with housekeeping, maintenance, and security staff 

• Report repair or service issues (plumbing, electricity, etc.) 

6. Safety & Rule Enforcement

• Ensure guests follow PG rules (timings, visitors, etc.) 

• Monitor entry/exit for security purposes 

7. Basic Administration

• Maintain registers, spreadsheets, and documents 

• Assist in managing occupancy and room allocation 

 Skills Required

• Good communication (local language + basic English) 

• Basic computer skills (Excel, WhatsApp, email) 

• Polite and helpful attitude 

• Ability to handle multiple tasks 

• Problem-solving and patience