Yuvanstra Solution Alliance

Customer Support Executive

Yuvanstra Solution Alliance
Virar West, Virar
₹11,000 - ₹35,000 monthly

Fixed

₹11,000 - ₹35,000

Earning Potential

₹35,000

Work from OfficeWork from Office
Part TimePart Time
Full TimeFull Time
Any experienceAny experience
No English RequiredNo English Required

Job highlights

38 applicants

38 applicants

Job Description

Position: Customer Support Executive

Location: Virar West

Employment Type: Full-Time


About the Role

We are looking for enthusiastic, customer-centric Customer Support Executives to join our team in Virar West. In this role, you will act as the primary point of contact for clients, addressing inquiries, resolving issues, and ensuring a seamless and high-quality customer experience.

Key Responsibilities

 Handle incoming customer queries, requests, and concerns via phone, email, or chat in a professional and timely manner.

 Provide accurate and reliable information regarding products, services, and policies.

 Troubleshoot and resolve customer issues effectively, ensuring high satisfaction and retention.

 Maintain detailed and accurate records of customer interactions, inquiries, and complaints in the CRM/database.

 Collaborate with internal teams to escalate and resolve complex cases.


Who Can Apply?

 Graduate Freshers with strong communication skills.

 HSC (12th Pass) Candidates with relevant customer handling or communication aptitude.

 Proficiency in English and local languages (Hindi/Marathi) is essential.

 Strong problem-solving skills, patience, and a customer-first attitude.


Salary Structure

 Level 1: ₹11,000 – ₹16,000 per month

 Level 2: ₹17,000 – ₹19,000 per month

 Level 3: ₹20,001 – ₹22,000 per month

 Level 4: ₹23,000 – ₹35,000 per month

(Final salary offered will depend on communication proficiency, sales/support skills, and overall profile evaluation during the interview).


Shift Timings (Rotational Shifts / Fixed Options)

 09:00 AM – 06:00 PM

 10:00 AM – 07:00 PM

 11:00 AM – 08:00 PM


 Working Days: 6 Days with 1 Rotational Week Off


Interview & Workplace Location

 Location: Virar West



📩 Interested candidates can apply now!

Job role

Work location
Work locationNew Viva College, D Mart Road, Chintamani Vihar, Tirupati Nagar, Virar West, Vasai-Virar, Maharashtra, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - BPO / Voice / Blended
Employment type
Employment typeFull Time & Part Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceAny experience
Education
Education12th Pass
English level
English levelNo English Required
Gender
GenderAny gender

About company

Name
NameYuvanstra Solution Alliance
Address
AddressNew Viva College, D Mart Road, Chintamani Vihar, Tirupati Nagar, Virar West, Vasai-Virar, Maharashtra, India
Job posted by Yuvanstra Solution Alliance

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You can expect a minimum salary of 11,000 INR and can go up to 35,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.

The candidate should have No English Required skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Mumbai at apna.

No work-related deposit needs to be made during your employment with the company.

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