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Rashtrapati Bhavan

Noida, Sec 65

ienergizer noida is hiring for Go magenta
US Telecom Blended Process (70% chat & 30% voice),


 any graduate or undergrad. with minimum 06 months of international chat/email or
blended process and with good communication and written skills can apply,
 5 days a week working with rotational shifts and rotational offs., no cab,
 salary - Rs.45000 ctc and Rs.38400 inhand (for more than 1 year of exp.) and
Rs.40000 ctc and Rs.33400 inhand (for 06 months to 01 year of exp.), work from
office profile

Job Description:
As a Customer Service Executive for the Go Magenta process, you will be responsible for managing
both chat and voice interactions, ensuring customer queries are handled efficiently and effectively.

Key Responsibilities:
- Handle customer inquiries and issues through chat (70%) and voice (30%).
- Proactively manage chat flows to resolve customer concerns.
- Maintain a good Average Handling Time (AHT) while ensuring customer satisfaction.
- Manage customer interactions under pressure with professionalism and composure.
- Collaborate with team members to enhance the overall customer experience.

Requirements:
~Education: Graduates preferred.
Experience: ~Undergraduates with a minimum of 6 months BPO, blended, or chat experience.
~Excellent written and verbal communication skills.
~Ability to work graveyard shifts.
~Immediate joiners preferred.
~Working Conditions:
~Schedule: 5 days working with 2 rotational days off each week.
~Shifts: Graveyard shifts only.

Note: No cab facilities.


Interested Person may whatsapp resume at 7290012570


Ienergizer

Customer Support Executive

Hanuman Mandir Dundahera Gurgaon

US voice telecom process customer service+ up selling process 
* Job location - Gurgaon sec-21 
* Grad/ Under grad with min 1 year (365 days ) international voice exp mandatory.
* Decent communication skills required.
* Quality -B2 High 
* US shifts/ 5 days working/ rotational week offs/ 10 hrs shifts including 1 hr break.
* Both side cabs (40 KM radius)
* Salary upto 6.5 lpa (50k in-hand )
* Incentives up to 0-30% of fixed CTC


Conviction Hr Private Limited

Customer Service Executive

Harsaru Village Gurgaon

Position: Customer Relationship Manager (CRM) - Female
Location: Gurugram, Haryana sector 88 A
Department: Facility Management
Employment Type: Full-time
 
About the Role:
We are seeking a well-groomed, professional female Customer Relationship Manager to oversee resident relations and ensure exceptional service delivery at our premium high-rise residential society in Gurugram. The ideal candidate will serve as the primary liaison between residents, facility management, and various stakeholders while maintaining the highest standards of customer service excellence.
 
Key Responsibilities:
 
A. Resident Relationship Management:
- Serve as the first point of contact for all resident inquiries, complaints, and feedback
- Build and maintain strong relationships with residents, understanding their needs and preferences
- Conduct regular resident satisfaction surveys and implement improvement initiatives
- Organize resident engagement activities and community events
- Handle resident onboarding and orientation processes
 
B. Service Coordination:
- Coordinate with various departments (housekeeping, security, maintenance, landscaping) to ensure seamless service delivery
- Monitor service quality standards and ensure timely resolution of maintenance requests
- Conduct regular inspections of common areas and facilities
- Liaise with vendors and service providers to maintain service excellence
 
C. Administrative Duties:
- Maintain accurate records of resident interactions, complaints, and resolutions
- Prepare monthly reports on resident satisfaction and service metrics
- Handle documentation related to resident agreements and society bylaws
- Manage CRM software and resident database
- Coordinate with society management committee for compliance and reporting
 
D. Communication & Correspondence:
- Issue notices, circulars, and communications to residents
- Manage resident portal and communication channels
- Handle email and phone inquiries professionally
- Maintain effective communication with all stakeholders
 
E. Crisis Management:
- Handle emergency situations and resident grievances effectively
- Coordinate with security and emergency services when required
- Maintain calm and professional demeanor in challenging situations
 
 Required Qualifications:
- Bachelor's degree in Hospitality, Business Administration, Communications, or related field
- Minimum 2-3 years of experience in customer service, hospitality, or facility management
- Excellent communication skills in English and Hindi (additional regional languages preferred)
- Proficiency in MS Office and CRM software
- Presentable personality with excellent grooming standards
 
Essential Skills:
- Strong interpersonal and relationship-building abilities
- Excellent problem-solving and conflict resolution skills
- Professional etiquette and diplomatic communication
- Ability to multitask and work under pressure
- Customer-centric approach with patience and empathy
- Knowledge of residential society operations and RWA guidelines
- Basic understanding of facility management services
 
Preferred Attributes:
- Experience in premium residential complexes or hospitality sector
- Knowledge of Haryana RERA and cooperative society laws
- Certification in customer relationship management
- Experience in organizing community events
- Multilingual capabilities
 
Working Conditions:
- 6-day working week with rotational weekly off
- May require flexibility in working hours for events or emergencies
- Professional office environment within the residential complex
 
 
 


Uftultra Facility Management Private Limited

Customer Relationship Manager

           Job Description:

Position - customer care executive(international blended process)


Process name - Go magenta (US Telecom Blended Process)70% Chat and 30% Voice 


Job experience - At Least 6 month exp. in international process


Qualification - under graduation / graduation


Salary - 40k CTC to 45k CTC


 shift - Night Shift according to US timings 


Working days - 5days working / two days, rotational off

 
 𝐊𝐞𝐲 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬:
 Handle customer inquiries and issues through chat (70%) and voice (30%).
 Proactively manage chat flows to resolve customer concerns.
 Maintain a good Average Handling Time (AHT) while ensuring customer satisfaction.
 Manage customer interactions under pressure with professionalism and composure.
 Collaborate with team members to enhance the overall customer experience.


Job location- Noida sector- 60


No Cab facility


            HR Name - Karan Gupta 
            Contact No.- 7070910202


KSD Placement Consultancy

Customer Care Executive

NSEZ Noida

📋 Job Description:
 Join our team as a Customer Service Executive for the International  process! You’ll handle chat (70%) and voice (30%) interactions, ensuring quick and effective resolution of customer queries.
🔑 Key Responsibilities:
Handle customer inquiries via chat and voice channels.
Maintain strong communication and problem-solving skills.
Achieve target AHT while ensuring customer satisfaction.
Stay calm and professional under pressure.
Collaborate with team members to enhance service quality.

🎓 Requirements:
Education: Graduates preferred (Undergraduates with min. 6 months BPO/chat experience can apply).
Excellent written and verbal communication skills.
Willing to work in graveyard shifts.
Immediate joiners preferred.

🗓 Working Conditions:
5 days working, 2 rotational week-offs
Shift: Night / Graveyard
No cab facility

📅 Interview Timing: 2:00 PM – 3:00 PM
Please share details to ayesha@lltech.in


LL Tech Solutions Private Limited

Customer Service Executive – (Chat & Voice)

JHEEL

Know how of managing customers
Pro- English is must 
Should be a team player
Ready to take all challenges
Experienced in taking Inbound - Calls
Better, if one has the past experience


Balaji Courier and Cargo

Senior Tele Caller

Sohna Chowk Gurgaon

HIRING FOR CUSTOMER CARE EXECUTIVE 
(VOICE/CHAT/TECHNICAL SUPPORT)

📍 Location : Gurgaon
Salary : 23k CTC - 42k CTC

Requirements:

* Freshers/Experienced both can apply
* Immediate joiners only
* UG / Graduates both can apply
* Excellent communication skills are required
* Candidate should be ok with rotational shifts

Interested can drop their resume on 

➡️ HR SHRISHTI : 8079005766
➡️ HR BINEETA : 9622399891



Teleperformance

Noida Sector 15

CRM Key Responsibilities:

Conduct offline client meetings and manage daily interactions.

Build and maintain long-term professional relationships with clients.

Coordinate with Sales, Marketing, and Operations teams for smooth execution.

Handle client queries, feedback, and escalations efficiently.

Maintain client records, reports, and communication updates.

Ensure customer satisfaction and retention through consistent follow-ups.

Work towards achieving defined monthly targets related to meetings, conversions, and client satisfaction.


Star Media Network Private Limited

Client Relationship Manager

Sector 93A, Noida

Job Summary:

We are looking for a motivated and detail-oriented CRM Executive with 1 to 1.5 years of experience in the real estate industry. The ideal candidate will be responsible for managing client relationships post-sales, ensuring smooth communication, handling documentation, coordinating with internal teams, and improving overall customer satisfaction.

Key Responsibilities:

Handle all post-sales customer interactions to ensure a smooth onboarding experience.
Maintain and update customer data in CRM software (e.g., Salesforce, Zoho CRM, or similar).
Coordinate with sales, legal, accounts, and operations teams to resolve customer queries and ensure timely handover and documentation.
Assist customers with queries regarding payment schedules, agreements, registration, possession, etc.
Follow up with clients for pending documentation, payments, and other formalities.
Monitor customer feedback and escalate issues where necessary.
Generate regular CRM reports and dashboards for management review.
Maintain records of customer communications and transactions.
Support customer engagement initiatives and post-sales service campaigns.
Key Requirements:1 to 1.5 years of experience in CRM or client servicing in the real estate industry (preferred).
Bachelor's degree in any discipline.
Proficiency in CRM tools and Microsoft Office (especially Excel and Word).
Strong verbal and written communication skills.
Excellent interpersonal and problem-solving abilities.
Organized, detail-oriented, and able to handle multiple tasks simultaneously.


Preferred Skills:

Knowledge of real estate sales cycles and post-sales processes.
Familiarity with local RERA regulations (if applicable).
Experience with ERP/CRM systems like Salesforce, Zoho, HubSpot, etc.




Wealth Clinic Pvt Ltd

CRM Executive

Must speak extremely well in English without any MTI or grammatical errors.
Freshers and experienced candidates needed for domestic and international processes.
Immediate joiners only.
12th undergrads and graduates needed.


Grit Consulting

Customer Service Representative

Fresher and experience both can apply
Follow pre-arranged scripting while adhering to filters and criteria.
Implement the sales process meticulously to achieve high conversion rates
Manage calls transferred by the Telemarketing (TM) team.
Qualify and engage clients to promote and sell services (Hardcore Sales).   Oversee the end-to-end sales process, including managing agreement signings.
Conduct outbound telemarketing calls using both dialer and manual methods



Talentchase Global Consultancy Private Limited

Maruti Udyog Gate 1 Gurgaon

📢 Multiple Openings – Tele-Counsellor / Customer Support Executive / BPO Jobs (Gurugram)
🏢 Companies Hiring:
Frankfinn Aviation Services Pvt. Ltd. – Tele-Counsellor (Domestic Process)
Concentrix (CNX) – H&M Process (Day Shift)
Open Minds Services Ltd. – PSRI Process (Customer Support Executive)
💼 Job Roles:Outbound Calling / Tele-Counselling
Customer Support (Inbound & Outbound)
Lead Generation & Query Handling
🎓 Eligibility:Qualification: Minimum 12th Pass / Graduate / UG (B.Tech also eligible for CNX)
Experience: Fresher to 5 Years in BPO / Customer Support / Sales
Age: 18–34 years
Gender: Male & Female (Limited seats per company)
🗣️ Skills Required:Excellent communication in English & Hindi
Confident, clear speech & polite personality
Outbound/Customer handling experience preferred
No MTI (Mother Tongue Influence)
Good interpersonal & listening skills
🕙 Work Details:Frankfinn: 10 AM – 7 PM | Mon–Sat | Sunday Off
CNX: Rotational Shift | 5 Days Working | Both Side Cab
Open Minds: 8 AM – 5 PM | 6 Days Working | Rotational Week Off

💰 Salary Range:₹16,000 – ₹30,000 (CTC/In-hand depending on experience & company)
✅ Incentives + Health Insurance + Growth Opportunities
📍 Job Locations:Frankfinn Aviation: Plot No. 21, Sector 18, Udyog Vihar Phase 4, near Genpact
Concentrix (CNX): Gurugram
Open Minds Services Ltd.: Spaze iTech Park, B3 Tower, Unit 825, Sector 49, Gurugram

🧩 Selection Process:1️⃣ HR Screening
2️⃣ Operations / Client Round
3️⃣ Final Offer Discussion
📞 Walk-in Interviews Ongoing!
Apply Now & Join Leading BPO Brands in Gurugram!


Avilox Jobs Gateway (OPC) Private Limited

Malviya Nagar

Job Details:Role: International Sales Executive (Australian Energy Process)
Location: Plot no. 172 JP house, 3rd floor saidulajab, 2, Westend Marg, New Delhi, Delhi 110030

Responsibility
-Contacting Australian customers.
-Contact potential or existing customers to inform them about a product or service using scripts
-Answer questions about products or the company and creating rapport.
-Handle grievances to preserve the company’s reputation
-Go the “extra mile” to meet sales quota and facilitate future sales

 
Requirements and Skills
 
Experience in International Sales ( Australian experience preferred)
Ability to learn about products and services and describe/explain them to prospects
Excellent knowledge of English
Adapt to Sales environment
Excellent communication and interpersonal skills
Able to work under pressure.
Cool-tempered and able to handle rejection
Outstanding negotiation skills with the ability to resolve issues and address complaints. 

 
Shift Timing
 
5:00AM- 2:00PM
 
Perks and Benefits
 
Cab Pick up facility
Breakfast facility
Lunch Facility
Attractive Incentives


Talentnest People Services Private Limited

International Sales Executive

Hi Candidates,
 
Hope you are doing good.
 
I have an open position for an Inbound Customer Care Executive (International Process, Voice and Chat ) and would love to discuss if you're interested.

Job Description:
·       Position: Inbound Customer Care Executive (International Process, Voice, Chat and Tech Support)
·       Location: Sector 81 Noida
·       Salary: Up to 40K / Month
·       Interview Mode: Virtual and F2F
 
For Voice Process -- 6+ Months Experience in International BPO in Voice is Mandatory.
For Chat Process -- 12+ Months Experience in International BPO in Chat is Mandatory.
For Tech Support -- 12+ Months Experience in International BPO in Tech Support is Mandatory.
 
Key Requirements:
·       6+ months of experience in an International BPO is mandatory.
·       Handling basic customer queries related to telecom bills and providing customer resolution.
·       Strong communication, interpersonal, and comprehension skills.
·       Providing support to international customers.
·       Willingness to work in US shifts (Night Shift).
·       For Tech support -- Should have experience with networking ,It, routing ,switches, modem, IP address DNS, DHCP, wifi ,internet ,VPN ,Firewall.
Its 5 Days working, company will provide both side cabs, Meals and PF etc.
 
If you are comfortable with the job description, please reply with your updated resume at sameer@rknjobs.com. I will then give you a call to finalize things and schedule your interview.
 


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Customer Support Jobs In Delhi Ncr - 284 Verified Vacancies

Customer Support Executive

Customer Service Executive

Customer Relationship Manager

Customer Care Executive

Customer Service Executive – (Chat & Voice)

Senior Tele Caller

Customer Care Executive

Client Relationship Manager

CRM Executive

Customer Service Representative

Customer Care Executive

Customer Support Executive

International Sales Executive

Customer Support Executive