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I.I.T.Main Gate

Ghansoli Naka

🚨 URGENT HIRING @ Fusion CX – Ghansoli, Navi Mumbai

💼 Position: Customer Service Representative (Voice Process)
🕐 Type: Full-Time | On-site
🎓 Eligibility: HSC or Graduate
💬 Requirement: Good English Communication
💻 Process: Customer Support (Inbound)
💰 Salary: Upto 30k CTC per month
📅 Shift: Rotational | 5 Days Working | 2 weekoffs
📈 Benefits: Training + Career Growth Opportunities

📍 Location: Ghansoli, Navi Mumbai
📞 HR Contacts:

Jaya – 7506186838


Customer Care Executive

■ Key Responsibilities 
• Contact customers via phone to verify their personal and employment details.
• Confirm customer identity through secure verification steps.
• Ask relevant qualification questions to determine eligibility.
• Accurately update and validate customer information in the system.
• Transfer qualified customers to the approval team for final processing.
• Maintain professionalism, empathy, and positivity during all interactions.
• Build rapport and trust while ensuring a seamless customer experience.
■ Required Skills & Qualifications 
• Excellent communication skills (spoken and written English).
• Strong listening and conversation management abilities.
• Typing speed of 40 WPM or higher with accuracy.
• Positive attitude, patience, and professionalism in customer interactions.
• Ability to multitask (speak and type simultaneously).
• Basic understanding of customer service or financial processes preferred.


Customer Support Executive

Job Title: Sales Executive – Education Sales (Voice Process)Location: Ghansoli
Job Type: [Full-time/ Night Shift]
Industry: Education, EdTech
Job Summary:We are looking for enthusiastic and motivated Sales Executives for our Education Sales (Voice Process) team. The role focuses on engaging with prospective students and educational institutions over the phone to promote and sell our education-related products and services. You will be responsible for converting inquiries into enrollments, guiding prospective students through educational offerings, and providing a superior customer experience.
Key Responsibilities:Lead Generation & Outbound Calling:
Make outbound calls to prospective students, parents, and educational institutions to promote various courses, programs, and services.
Product/Service Promotion:
Present educational products, such as courses, certifications, or training programs, to potential customers, effectively communicating their value and benefits.
Consultative Selling:
Understand the specific needs and aspirations of prospective students and advise them on the most suitable educational programs based on their goals.
Sales Conversion:
Successfully convert leads into enrollments or registrations, ensuring the customer understands the value of their investment in education.
Target Achievement:
Meet or exceed sales targets, including enrollments, revenue goals, and customer satisfaction metrics.
Customer Relationship Management:
Build and maintain strong relationships with prospective students, guiding them through the enrollment process and addressing any questions or concerns.
Follow-up & Reminders:
Follow up with leads who may have shown interest earlier but haven’t yet converted, answering any queries and nurturing them toward decision-making.
Documentation & Reporting:
Maintain accurate records of calls, customer interactions, and sales activities in the CRM system.
Customer Feedback & Issue Resolution:
Address student/parent concerns promptly and resolve any challenges that might arise during the sales or enrollment process.
Cross-Selling & Up-Selling:
Identify opportunities to cross-sell or upsell additional services, such as study material, career counseling, or future programs, based on the student's needs.



International BPO Executive

Rashtrapati Bhavan

Sector 46 Gurgaon

Call - 9711286592

We are hiring for our organisation FUSIONCX.
International chat Sales process

Work From Office
Non Voice
5 days working with 2 rotational wekko- offs
Night shifts
Cab will be provided in the odd hours.


Chat Sales Executive

College Square

Salt Lake City Sector 5

Chat Support Executive

Please apply for the job after seeing the all details


Collection Executive / Officer

This is for collection process
Need Banking collection or Customer Support Experience in BPO

Address - FusionCX Pvt. Ltd.
7th Floor, Tower-A, Unitech Cyber Park, Sector 39, Gurugram


Urgent opening For interinational bpo 
Excellent comms skills 
night Shift 
salary 19k to 22k inhand 
exp in voice process interinational 
loct ghansoli 
call me Pooja HR AM 9082102633



Bakhtawar Chowk Gurgaon

Ram Chowk Dundahera Gurgaon

Salary process
good english
fixed off sunday


Telesales Executive

Sales Executive

Customer service process
Hair care related process
rotational weeek off
domestic process
contact Hr Ansh 9987247906


💻 Job Description – Chat Process (Fusion CX)
📢 Position: Customer Support Executive – Chat Process
🏢 Company: Fusion CX
📍 Location: Unit No - 919, 9 Th Floor, Rupa Solitaire, A1 - Wing,

Millenium Business Park, Mahape, Navi Mumbai- 400710
🕐 Shift: Rotational Shifts 24/7
📆 Week Off: 1 Rotational Week Offs
Key Responsibilities:
Handle customer queries through live chat in a professional and timely manner.
Provide accurate information and effective solutions to customers.
Maintain customer satisfaction through proactive communication and quick resolution.
Coordinate with internal teams for escalations or technical support.
Adhere to process guidelines and achieve performance targets.
Requirements:
Graduate mandatory (No undergraduates).
Minimum 6 months – 1 year experience in chat process required.
Excellent written communication skills in English.
Ability to multitask and manage multiple chat interactions simultaneously.
Good problem-solving and analytical skills.
Comfortable with rotational shifts (including night shifts).
Why Join Us:
Great work environment and career growth opportunities.
Training and development for skill enhancement.
Competitive salary and incentives.
📞 Contact HR: Ansh – 9987247906


Chat Process Executive

Position: Field Collection Executive 
Location:[ Unit No - 919, 9 Th Floor, Rupa Solitaire, A1 - Wing, Millenium Business Park, Mahape, Navi Mumbai- 400710] 
Salary: Up to ₹20,000 per month 
Experience: Fresher/Experienced 
Joining: Immediate (Urgent Hiring) 
🔹 Key Responsibilities: Visit customers for cash/cheque collections as per assigned routes. Follow up on pending payments and ensure on-time collection. Maintain daily collection reports and submit them to the team leader. Handle customer queries and provide proper resolution. Ensure all collections are deposited accurately and on time. Build and maintain good relations with customers while following company policies. 
🔹 Requirements: Minimum Qualification: 12th Pass (HSC) or Graduate. Good communication and negotiation skills. Should have a two-wheeler with a valid driving license. Ability to work on field and manage time efficiently. Basic understanding of collection processes (preferred). 
🔹 Benefits: Salary up to ₹20,000 Travel allowance 
🔹 How to Apply: Interested candidates can share cv 
 contact: 📞 [HR Ansh 9987247906]


Field Collection Executive

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Fusion Bpo Jobs - 17 Verified Vacancies

Customer Care Executive

Customer Support Executive

International BPO Executive

Chat Sales Executive

Chat Support Executive

Collection Executive / Officer

Collection Executive / Officer

International BPO Executive

Collection Executive / Officer

Telesales Executive

Sales Executive

Customer Care Executive

Chat Process Executive

Field Collection Executive