Jobs

Fusion BPO

Anywhere in India

Agra

Ahmedabad

Ahmednagar

Ajmer

Aligarh

Amritsar

Asansol

Aurangabad

Bareilly

Belagavi

Bengaluru/Bangalore

Bhavnagar

Bhilai

Bhopal

Bhubaneswar

Bikaner

Chandigarh

Chennai

Coimbatore

Cuttack

Dehradun

Delhi-NCR

Dhanbad

Gorakhpur

Guntur

Guwahati

Gwalior

Hubli-Dharwad

Hyderabad

Indore

Jabalpur

Jaipur

Jalandhar

Jamnagar

Jamshedpur

Jodhpur

Kannur

Kanpur

Kochi

Kolhapur

Kolkata/Calcutta

Kota

Lucknow

Ludhiana

Madurai

Malappuram

Mangalore

Meerut

Mumbai/Bombay

Mysore/Mysuru

Nagpur

Nashik

Panipat

Patna

Prayagraj/Allahabad

Puducherry

Pune

Raipur

Rajkot

Ranchi

Saharanpur

Salem

Solapur

Surat

Thiruvananthapuram

Tiruchirappalli

Udaipur

Ujjain

Vadodara

Varanasi

Vijayawada

Visakhapatnam

Warangal

Admin / Back Office / Computer Operator

Advertising / Communication

Aviation & Aerospace

Banking / Insurance / Financial Services

Beauty, Fitness & Personal Care

Construction & Site Engineering

Consulting

Content, Editorial & Journalism

CSR & Social Service

Customer Support

Data Science & Analytics

Delivery / Driver / Logistics

Domestic Worker

Energy & Mining

Engineering - Hardware & Networks

Environment Health & Safety

Facility Management

Finance & Accounting

Healthcare / Doctor / Hospital Staff

Human Resources

IT & Information Security

Legal & Regulatory

Maintenance Services

Marketing / Brand / Digital Marketing

Media Production & Entertainment

Operations

Production / Manufacturing / Engineering

Product Management

Project & Program Management

Purchase & Supply Chain

Quality Assurance

Research & Development

Restaurant / Hospitality / Tourism

Retail & eCommerce

Risk Management & Compliance

Sales & BD

Security Services

Shipping & Maritime

Software Engineering

Strategic & Top Management

Tailoring, Apparel & Home Furnishing

Teaching & Training

UX, Design & Architecture

I.I.T.Main Gate

Mumbai

Ghansoli Naka

Must be flexible to work nights, weekends and holidays as scheduled.
• Good communication skills
• Capable of handling inbound and outbound calls
• Excellent Attendance record
• A minimum typing speed of 35 words per minute
• Willing to work on-site.
• Embraces change, thinks creatively, and has a willingness to learn.
• Must be confident, self-motivated, detailed oriented, organized and possess the ability to multi-task.
• Attention to detail and accuracy.
• Ability to handle confidential information is critical.
• Works successfully both as a team and independently.
• Ability to withstand significant pressures driven by volume, pace, and challenging interactions.
Prior Experience:
• At least 6 months BPO Experience
• At least SHS Graduate
• Financial services background is preferred.


Customer Support Executive

Position: Collection Executive
Location:[ Unit No - 919, 9 Th Floor, Rupa Solitaire, A1 - Wing, Millenium Business Park, Mahape, Navi Mumbai- 400710]
Salary: Up to ₹20,000 per month
Experience: Fresher/Experienced
Joining: Immediate (Urgent Hiring)
🔹 Key Responsibilities: Visit customers for cash/cheque collections as per assigned routes. Follow up on pending payments and ensure on-time collection. Maintain daily collection reports and submit them to the team leader. Handle customer queries and provide proper resolution. Ensure all collections are deposited accurately and on time. Build and maintain good relations with customers while following company policies.
🔹 Requirements: Minimum Qualification: 12th Pass (HSC) or Graduate. Good communication and negotiation skills. Should have a two-wheeler with a valid driving license. Ability to work on field and manage time efficiently. Basic understanding of collection processes (preferred).
🔹 Benefits: Salary up to ₹20,000 Travel allowance
🔹 How to Apply: Interested candidates can share cv
contact: 📞 [HR Ansh 9987247906]


Collection Executive / Officer

💻 Job Description – Chat Process (Fusion CX)
📢 Position: Customer Support Executive – Chat Process
🏢 Company: Fusion CX
📍 Location: Unit No - 919, 9 Th Floor, Rupa Solitaire, A1 - Wing,

Millenium Business Park, Mahape, Navi Mumbai- 400710
🕐 Shift: Rotational Shifts 24/7
📆 Week Off: 1 Rotational Week Offs
Key Responsibilities:
Handle customer queries through live chat in a professional and timely manner.
Provide accurate information and effective solutions to customers.
Maintain customer satisfaction through proactive communication and quick resolution.
Coordinate with internal teams for escalations or technical support.
Adhere to process guidelines and achieve performance targets.
Requirements:
Graduate mandatory (No undergraduates).
Minimum 6 months – 1 year experience in chat process required.
Excellent written communication skills in English.
Ability to multitask and manage multiple chat interactions simultaneously.
Good problem-solving and analytical skills.
Comfortable with rotational shifts (including night shifts).
Why Join Us:
Great work environment and career growth opportunities.
Training and development for skill enhancement.
Competitive salary and incentives.
📞 Contact HR: Ansh – 9987247906


Chat Process Executive

📢 WE’RE HIRING!
Customer Support Executive
📍 Location: Mumbai
🕒 Full-Time | Rotational Shifts (9 hrs)
🔹 Experience: 6+ months (BPO / Call Center)
🔹 Languages: English, Hindi, Telugu, Tamil
🔹 Process: Inbound – Voice & Non-Voice
🔹 Education: 12th Pass & above
🔹 English Versant: 3/4
📞 Handle in-warranty & out-of-warranty customer queries
📊 Work with CRM & meet quality KPIs
✅ Interested? Apply Now!
📩 Share your resume today


Customer Care Executive

Position OverviewThe Chat Support Agent is responsible for handling customer interactions through live chat, ensuring timely, accurate, and professional responses. The role requires strong communication skills, attention to detail, and the ability to resolve customer queries efficiently while maintaining high service quality standards.
Key ResponsibilitiesRespond to customer queries through chat in a timely and professional manner.
Provide accurate information regarding products, services, policies, and processes.
Troubleshoot basic issues and guide customers toward appropriate solutions.
Maintain high levels of quality, adherence, and productivity as per process requirements.
Update customer records and document interactions accurately in the system.
Escalate unresolved or critical issues to the designated support teams.
Follow standard operating procedures (SOPs) for chat handling.
Deliver consistent customer experience aligned with company guidelines.
Meet performance metrics such as AHT, CSAT, Quality Score, and Response Time.
Maintain professionalism and confidentiality in all communications.
Required Skills & QualificationsExcellent written communication skills in English.
Typing speed of 35+ WPM with good accuracy (as per process requirement).
Strong problem-solving and analytical skills.
Ability to multitask and manage multiple chat conversations simultaneously.
Basic technical understanding as required for troubleshooting (depends on process).
Prior experience in customer service/BPO/Chat process is preferred but not mandatory.
Ability to work in shifts, weekends, or rotational schedules as needed.
CompetenciesCustomer-first mindset
Attention to detail
Patience and empathy
Time management
Team collaboration
Adaptability and willingness to learn
EducationMinimum: 12th Pass / Graduate
Additional certifications in customer service or communication are an advantage.
Work EnvironmentFast-paced customer support environment



Chat Support Executive

Job Fair Drive – Fusion CX

Fusion CX is hiring for Customer Service Executives (Voice Process)

Job Details

Process: Voice Process (Handling Customers)

Experience: 0 months to 1 year (Freshers welcome)

Education: Undergraduate / Graduate / Postgraduate

Work Mode: Work from Office

Working Days: 6 days a week

Shift: Fixed day shifts with rotational week-off

Skills Required: Decent English communication skills

Job Location

Unit No. 919, 9th Floor,
Rupa Solitaire, Millennium Business Park,
A1 Wing, Sector 2, Mahape,
Navi Mumbai, Maharashtra – 400710

Walk-In Details

Time: 10:00 AM to 6:00 PM

Contact: 9082102633

Meet: HR – AM Pooja

Short Version (WhatsApp / Poster Friendly)

Job Fair Drive – Fusion CX
Hiring Customer Service Executives (Voice Process)

Freshers & Experience (0–1 year)

UG / Graduate / PG

Work from Office

Fixed Day Shift | 6 Days Working

📍 Location: Rupa Solitaire, Millennium Business Park, Mahape, Navi Mumbai
⏰ Walk-In: 10 AM – 6 PM
📞 Contact: 9082102633
👤 Meet HR: AM Pooja


College Square

Kolkata

Salt Lake City Sector 5

Work From Office
Voice Process
Female - 8am to 8pm any 9 hours
Male - 8am to 10pm any 9 hours
Come to the office directly
ONLY INTERESTED CANDIDATES CAN APPLY


Customer Relations Specialist

Kharsuli Bazar

Benachity

Work From Office 
Chat Process
Female - 9am to 8pm any 9 hours
Male - 9am to 9pm any 9 hours
Come to the office directly
11k Inhand ( HS Pass Minimum )
ONLY INTERESTED CANDIDATES CAN APPLY


Customer Care Supervisor

WORK FROM OFFICE ONLY
Voice & Email Support Associate 
Freshers can apply 
Shift timing- Day shift
It's a blended process 
Salary- up to 13k In-hand 
Work Location:
Y9, Fusion Building, College More, Sector 5
Date and Time - Tomorrow at 10am
Documents Required at Interview:
* Updated CV (hard copy)
* Original Aadhaar card
* Point of Contact:
Mouma | 📞 9073900647

Interested candidates may walk in directly or contact the undersigned for further details.
Please feel free to share this opportunity within your professional network


Kalyani

Work From Office 
Voice Process
Male - 2pm to 12pm any 9 hours / Night / Split
Come to the office directly
ONLY INTERESTED CANDIDATES CAN APPLY


Ankurhati

Work From Office 
Chat Process
Female - 7am to 8pm any 9 hours
Male - 12pm to 12pm any 9 hours
Come to the office directly
ONLY INTERESTED CANDIDATES CAN APPLY


Find the best Fusion Bpo Jobs from top companies. Browse 13+ verified job openings near you and apply today to start your career with Apna.

AI Resume builder

AI Resume checker

AI Cover letter generator

Blog

Fusion Bpo Jobs - 13 Verified Vacancies

Customer Support Executive

Collection Executive / Officer

Chat Process Executive

Customer Care Executive

Chat Support Executive

Customer Care Executive

Customer Relations Specialist

Customer Care Supervisor

Customer Care Executive

Customer Care Executive

Customer Relations Specialist

Customer Care Supervisor

Customer Care Executive