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Wardha Road

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Sonegaon

Job Title: Telecalling Executive / Telecaller  Department: Sales / Customer Service / Telemarketing / Lead generation

Reports To: Team Leader / Sales Manager
Job Summary :-  The Telecalling Executive / Telecaller is responsible for engaging with customers over the phone to promote company products, services, and solutions, while ensuring a positive customer experience. The role includes lead generation, sales conversion, and customer relationship management to achieve organizational objectives. The ideal candidate will demonstrate excellent communication, persuasion, and problem-solving skills to drive results and enhance customer satisfaction.
Key responsibilities1. Outbound and Inbound Communication
Make outbound calls to prospective and existing customers to promote products or services.
Handle inbound calls professionally and address customer inquiries or concerns promptly.
Maintain a courteous and engaging tone to create a positive brand impression.


2. Sales and Lead Generation
Present, promote, and explain company products or services effectively to potential customers.
Identify sales opportunities through proactive communication and convert leads into sales.
Upsell or cross-sell products/services based on customer needs and interests.
Generate, qualify, and manage leads efficiently for the sales team.


3. Customer Service
Provide accurate information and timely solutions to customer queries.
Handle complaints or concerns professionally, ensuring high levels of customer satisfaction.
Maintain a customer-centric approach in all interactions to foster loyalty and retention.


4. Follow-ups and Relationship Management
Conduct regular follow-ups with customers to maintain engagement and finalize sales.
Send updates, reminders, and promotional offers to prospective and existing clients.
Build long-term relationships by delivering consistent and personalized service.


5. Reporting and Record Management
Maintain detailed and accurate records of customer interactions, sales activities, and inquiries in the CRM system.
Prepare and submit daily, weekly, or monthly reports on performance and targets.
Ensure data confidentiality and compliance with company policies.


6. Team Collaboration
Collaborate with team members to share feedback, insights, and improvement ideas.
Support team initiatives to achieve collective performance goals.
Participate in training sessions to enhance communication, sales, and product knowledge.

Qualifications and SkillsEducational Requirements:
High School Diploma or equivalent (Bachelor’s Degree preferred).


Soft Skills:
Exceptional verbal communication and active listening abilities.
Strong negotiation and persuasive skills.
Positive attitude towards handling objections and rejections.
Customer-oriented mindset with strong problem-solving capabilities.
Time management and multitasking proficiency.


Experience:
Prior experience in telecalling, sales, or customer service is preferred.



Iit Inspire Academy Of Science

Telecalling Executive

📞 Job Opening: Telecaller – Nagpur Location

💼 Role Overview:
We are looking for enthusiastic and result-oriented Telecallers to join our growing team in Nagpur. If you have good communication skills, a positive attitude, and can achieve targets under deadlines, this is the perfect opportunity for you!

🔹 Company: Talentrise Technokrate Pvt Ltd
🔹 Interview Location : 4th floor , F. No 2, Prince Complex, Aprt, Chatrapati Nagar, Nagpur, Maharashtra 440015
🔹 Job Type: Full-Time (Onsite)

🔹 Key Responsibilities:
* Make outbound/inbound calls to customers for banking and e-commerce projects.
* Explain company services and offers in a clear and convincing manner.
* Maintain customer data and follow up as required.
* Achieve daily and weekly call/target goals.
* Handle client queries politely and professionally.

🔹 Required Skills:
* Good communication and interpersonal skills.
* Basic computer knowledge (MS Office, Excel).
* Ability to handle pressure and meet targets.
* Positive attitude and self-motivated.
* 10th / 12th Pass / Graduate – all can apply.
* Freshers, students, and housewives are welcome.
* Prior telecalling or sales experience is a plus.

💰 Salary:
* Fixed Salary: ₹10,000 - ₹20,000 per month (depends on your experience)
* Performance-based incentives available
Join us today and build your career with one of Nagpur’s growing teams!

📞 Contact: 8956992805 / 8956992809 / 8956992808 / 7030772573

Apply Now – Limited Openings Available!


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