Onboarding Program Manager

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 5 years of experience in program or project management, or managing cross-functional or cross-team projects.
• 5 years of relevant human resources experience in India.

Preferred qualifications:

• Experience with cross-functional collaboration, influencing without authority and drive decisions with multiple stakeholder groups.
• Strong project management skills and delivery experience.
• Strong execution focus and calendarization experience to enable a unified experience.
• Ability to solve problems creatively.
• Innovative mindset and willingness to deliver results.

About the job

Great just isn't good enough for our People Operations team (known elsewhere as "Human Resources"). We bring the world's most innovative people to Google and provide the programs that help them thrive. Whether recruiting the next Googler, refining our core programs, developing talent, or simply looking for ways to inject some more fun into the lives of our Googlers, we bring a data-driven approach that is reinventing the human resources field.

The Google Experience (GX) team supports employees during important milestones. GX partners closely with all parts of Google Human Resources (HR) and provides both scaled and custom support for employees throughout their Google journey. Market Human Resources (MHR) within GX provides a structured, location-based approach to managing the operational complexities, onboarding experiences, compliance risks, and cultural nuances specific to the sites and countries where Google operates.

Market HR is responsible for leading this momentum from the front by working closely with leaders, upholding the Google culture, representing Google in external forums and ensuring that we do this keeping the highest standards of compliance at the core.

Responsibilities

• Lead the end-to-end delivery of onboarding for Google in India to provide experience to the new joiners. Partner across teams, to design creative interaction models and set new industry benchmarks, and establish a welcoming employee journey.
• Draw insights from data analysis and provide data-driven recommendations to stakeholders.
• Collaborate with team members and stakeholders to understand work problems and program goals and communicate program goals and objectives to stakeholders.
• Navigate a matrixed stakeholder ecosystem to bring radical design ideas to life. Build strong buy-in, facilitate design discussions, and align key decision-makers across teams to ensure seamless delivery.
• Lead improvement and change management across the onboarding life-cycle, utilizing feedback and redesign to ensure a seamless transition for new hires and deliver an onboarding experience.