MIS Executive

MIS Executive

Skill

MIS, Excel

Job Description

 

Position Statement / Purpose:  

This role is responsible for anal zing & preparing the data and its quality that will be shared with the client. He needs to review the data for correctness in terms of information (uptime & downtime of the application considering the availability of the application for an end user that is provided to the client.

 

Key Deliverables (Key Result Areas): 

• Technical Ability
• Communication Skills
• Client-Facing Skills
• Ability to work as one team

 

Key Responsibilities (Job Description): 

• Technical Ability:  Good Excel Knowledge.
• Communication skills: Good communicator and the ability to make complex solutions presentable in a simple and easy to understand language. 
• Client-facing skills: Ability to work with people at multiple levels.
• Problem Solving Skills: Should be able to listen and work with clients to fully understand their challenges and propose best possible solutions. 
• Ability to work as one team: Operates as a team and not in silos.

 

Key Performance Measures and KPIs:

• Work on allocated reports with SLA and Accuracy
•   Handling Internal and External customer doubt/ queries and challenges
•   Run the Utilities.
• Data Mining.
• Data Audit

 

 

• KPIs-
• Timely Applying leaves
• Attendance Discipline 
• Ability to work under pressure.
• Good Interpersonal Skills
• Decent Communication Skills 

 

Key Decision Pointers (capture any decision-making authority, if any) 

 

• This role is an individual contributor and providing the inputs for further decision making. 

 

 

Linked Career Roles – 

• Through learning and certifications, Internal Job Rotations available across the organization. 

 

 

 

 

 

Background: 

• Education: 
• Graduates – in any stream or equivalent; 

 

• Experience:
• 1 to 2 years 

 

 

• Technical:
• MS Excel, Pivot, V lookup & Basic Formula.

 

 

• Behavioural/Soft Skills
  1. Effective communication skills and ability to articulate properly
• Should be flexible with Rotational shifts and Week offs (24*7)