Service Engineer

Function

Emerging Mobility Business Unit

Pay Band

E3 & below

Role

As a Service Engineer, you'll report to ZTSM and will be a part of EMBU

A purpose driven role for you

Hands On expert from the company who can move around field in the Zone on the instruction of ZTSM to collect evidence dynamically, help dealership workshops on troubleshooting and be on the ground for critical investigations. Deeper analysis guidance will be given by ZTSM and service engineer has to do the work with own hands during deep dive exercises, media events, On Job Trainings. Written Technical English and local language fluency are key abilities; basis which evidence collection is authentic. Handling computer for flashing and drafting minimal technical points is a must. The candidate must have true blue blood technician experience of having worked on Automobile(s).

A Day in the life

Q: Quality | Provide good quality feedback to Back-End Special reports in Product Improvements through Field efforts

D: Delivery | Optimization of delivery, making it smoother

On-ground technical sessions for the zone to optimize the customer experience through Dealership Manpowerr

Academic Qualification & Experience

Graduation
Minimum 3+ Experience
In Automobile/EV After sale and Service (2-wheeler, 4-wheeler)

Technical Skills/Knowledge

Hands On experience of being a Technician is a must

Behavioural Skills

Good communication skills and Local Language awareness.
Simplistic and Minimalistic approach towards work/life balance

What will it be like to work for Hero

As the world’s largest manufacturer of motorcycles and scooters for the last 25 years, Hero is where you will get to work with the brightest innovators, passionate about being the best in what they do. You will become a part of India’s proudest legacy, a brand that is celebrated by 130 million Indians and is now taking over the world with its manufacturing superpower.

If you are someone who dreams big and goes after their dreams with absolute conviction, Hero is your place to be. At Hero, we are building a cutting-edge future of mobility, pushing frontiers of innovation and aiming for the very best. Choose to be with the best, choose to be your best.

About Hero

Hero MotoCorp, headquartered in New Delhi, India, is the world's largest manufacturer of motorcycles and scooters for 25 consecutive years with ~$5 billion revenue. The Company's global footprint spans 52 countries across Asia, Africa, Europe, Central and Latin America with a customer base of over 130 million. The Company operates eight manufacturing facilities - six in India and one each in Colombia and Bangladesh- along with two Research and Development centres: Centre for Innovation and Technology (CIT) in India and Tech Centre Germany (TCG).
Hero MotoCorp is driving the transition to electric mobility through VIDA, powered by Hero.

Strategic alliances with Harley-Davidson and Zero Motorcycles support the design and development of premium and electric motorcycles, respectively. Further demonstrating its commitment to the EV future, the Company has made strategic investments in two- and three-wheeler EV manufacturers, Ather Energy and Euler Motors. Hero MotoCorp is the only Indian two-wheeler manufacturer listed on the prestigious Dow Jones Sustainability Index (D/SI).

Hero MotoCorp's Executive Chairman, Dr. Pawan Munjal, was named to the 2025 TIME100 Climate List of the 100 most influential leaders driving business climate action.

Beyond mobility, Hero MotoCorp is a major global promoter of sports, including golf, football, field hockey, and cricket. Hero MotoSports Team Rally is India's flag bearer in global rally racing.