IT Engineer

Key Responsibilities:

 Hardware Maintenance:

·      Install, configure, and maintain desktops, laptops, printers, and scanners.

·      Diagnose and repair hardware faults, perform routine preventive maintenance.

·      Maintain IT asset inventory and coordinate for replacements/upgrades.

 Networking:

·      Manage LAN, Wi-Fi, routers, switches, and firewalls across hospital departments.

·      Ensure stable internet and intranet connectivity for clinical and administrative functions.

·       Troubleshoot network issues including IP conflicts, cable faults, and access point problems.

 Software & Systems:

·      Install and update OS, antivirus, and hospital-specific software (e.g., HMS).

·      Ensure data backup systems and antivirus protection are functional and up to date.

·       Support EMR/HMIS software users with login, functionality, and printing issues.

Support & Coordination:

·      Respond to technical queries raised by hospital staff on-site or remotely.

·      Coordinate with external vendors for AMC services or when external support is required.

·      Provide IT support during audits, NABH inspections, and equipment upgrades.

Surveillance & Security Systems:

·      Monitor and maintain CCTV, biometric attendance, and access control systems.

·      Troubleshoot and replace surveillance equipment when needed.

Documentation & Compliance:

·      Maintain documentation of repairs, system logs, and user issues.

·      Ensure IT policies are followed in alignment with hospital protocols and patient data privacy.