Customer Service Representative

In this role, you'll be trained to become an expert and provide excellent service through

chat, email, or phone. Your caring attitude will help you connect with customers. You'll also

meet new people, make friends, and have opportunities to grow in a supportive, friendly

environment. You'll report to a Team Lead and help the team succeed.

On a typical day, you’ll:

● Respond to customer messages that come in through chat, email, or social media.

● Help solve their problems and answer their questions using written communication

only.

● In certain situations, make outbound calls to customers and partners.

What You Bring to the Role

● 1 year or more customer service experience – Freshers welcome to apply

● Great written communication skills including grammar and spelling

● High School Diploma

● Computer savvy

● Flexibility to work in a 24/7 environment

What You Can Expect

● Knowledgeable, encouraging, supporting and present leadership

● Diverse and community minded organization

● Career-growth and lots of learning opportunities for aspiring minds

● And yes...all the competitive compensation, performance bonus opportunities, and

benefits you'd expect and maybe a few that would pleasantly surprise youEmployee Benefits:

• Career growth opportunities through internal promotions.

• Employee development with in-house and external training.

• Competitive salaries and comprehensive benefits.

• Mediclaim and Personal Accident Insurance.

• Attractive Employee Rewards.

• Employee Referral Bonus.

• Free Transport (During Night Shift)(One Way)

• Rotational shift. (24/7 shift)

• Night Shift Allowance.

• Subsidized Meals & 24/7 Cafeteria.

• Gift Cheque for Marriage and Childbirth.

Accommodation & Relocation Benefits:

• Free accommodation and meals for 5 days from the time of your arrival.

• Ticket fare reimbursement for relocation.