Customer Care Associate

🚀 WE ARE HIRING | CUSTOMER CARE ASSOCIATE – VOICE PROCESS 🚀

🏢 Company: HRH Next Services Limited

💼 Position: Customer Care Associate – Voice Process

📍 Location: Bangalore

🏢 Work Mode: Work From Office (WFO)

👥 Vacancies: 100

💰 Salary: ₹17,000 – ₹21,000 per month

📚 Annual CTC: ₹2.29 LPA – ₹2.41 LPA

🎓 Eligibility Criteria

✅ Intermediate (12th Pass) and Above

✅ Freshers & Experienced Candidates can apply

✅ Minimum 6 months BPO experience preferred

✅ Hindi & English communication skills required

✅ Versant Level 4 Score (Mandatory)

✅ Basic computer and MS Office knowledge

✅ Strong communication and customer-handling skills

💼 Roles & Responsibilities

📞 Handle inbound and outbound customer calls

🤝 Understand customer queries and provide accurate solutions

📋 Follow communication scripts and process guidelines

🛠️ Assist customers with service-related concerns

😊 Build positive customer relationships and ensure satisfaction

📈 Identify upselling opportunities wherever applicable

💻 Maintain customer interaction records in CRM systems

🎯 Achieve quality, productivity, and performance targets

⏰ Shift Details🕘 Morning, General & Split Shifts

🏢 Work From Office only

📅 Flexible to work on weekends and festivals as per business requirements

👨‍💼 Reporting To: Team Leader

🌟 Who Should Apply?

✅ Freshers looking to start a career in customer service

✅ Candidates with BPO or customer support experience

✅ Applicants with good Hindi and English communication skills

✅ Candidates with regional language proficiency such as Telugu, Gujarati, Tamil, or Kannada (based on process requirements)

✅ Individuals with strong listening, problem-solving, and customer service skills

✅ Candidates comfortable working in a target-driven environment

⚡ Immediate Joiners Preferred

📢 Apply Now and Start Your Career with HRH Next Services Limited!