Customer Care Executive
Ison Xperiences India Private LimitedFixed
₹22,000 - ₹28,000
Earning Potential
₹28,000
Fixed
₹22,000 - ₹28,000
Earning Potential
₹28,000
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) EnglishJob highlights
4 applicants
Benefits include: PF
Job Description
- Roles & ResponsibilitiesHandle customer queries and provide accurate and timely resolutions.
- Assist customers with troubleshooting and service-related issues.
- Handle queries related to prepaid and postpaid services.
- Understand customer concerns and provide appropriate information and guidance.
- Maintain professional, polite, and customer-focused communication.
- Communicate effectively in English while handling customer interactions.
- Follow process guidelines, company policies, and customer service quality standards.
- Maintain a high level of customer satisfaction during every interaction.
- Candidate RequirementsGood proficiency in English is mandatory.
- Minimum qualification: 12th Pass or Any Degree.
- Freshers and experienced candidates are eligible.
- Strong communication and customer-handling skills.
- Good problem-solving and troubleshooting abilities.
- Customer-focused and professional approach.
- Comfortable working in 24/7 rotational shifts.
- Willingness to work as per business and process requirements.
Skills & Requirements
Required SkillsHandle queries related to prepaid and postpaid services.
Preferred SkillsUnderstand customer concerns and provide appropriate information and guidance.
Experience
0 - 5 years
Education
12th
Age Range
18 - 30 years
Languages Required
English
SEO Keywords
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The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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