Customer Care Executive
Altruist Technologies Pvt LtdFixed
₹18,000 - ₹26,000
Earning Potential
₹26,000
Fixed
₹18,000 - ₹26,000
Earning Potential
₹26,000
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) EnglishJob highlights
Benefits include: PF
Job Description
The Customer Support Executive will be responsible for providing end-to-end assistance to Airtel Black customers through inbound calls. The role involves understanding customer queries, resolving issues promptly, and ensuring a superior customer experience.
Key Responsibilities:
- Handle inbound calls and provide professional customer support.
- Identify, analyze, and resolve customer issues effectively.
- Maintain accurate records of customer interactions and resolutions.
- Ensure adherence to quality and process standards.
- Collaborate with internal teams to facilitate seamless issue resolution.
Required Skills and Attributes:
- Excellent communication skills in English, Tamil, & Hindi
- Strong problem-solving and interpersonal abilities.
- Customer-focused attitude with a commitment to service excellence.
- Ability to work in rotational shifts.
Languages Required: English, Tamil, Hindi,
Compensation Details:
- Night Shift Allowance
- Split Shift Allowance
Skills & Requirements
Required SkillsCommunicationCustomer HandlingProblem-Solving AbilityTime Management
Preferred SkillsTechnical KnowledgeSales Orientation
Job role
Job requirements
About company
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The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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