Team Leader

TEAM LEADER OUTBOND COLLECTION

ELIGIBILITY Experience: Minimum 1 year as a Team Leader in Outbound Collections Industry Preference: BPO / NBFC / Banking / Financial Services / Collections Employment Type: Full-Time Work Mode: Work from Office Location: Bengaluru

REQUIRED SKILLS • Minimum 1 year of experience as a Team Leader in Outbound Collections. • Strong knowledge of collection processes and customer handling. • Excellent leadership, team management, and people-management skills. • Strong coaching, counselling, and mentoring abilities. • Good customer escalation and conflict-resolution skills. • Strong analytical and problem-solving skills. • Ability to identify performance trends and take corrective actions. • Good knowledge of MS Excel, MS Word, and MS Outlook. • Good written and verbal communication skills. • Strong coordination and interpersonal skills. • Ability to work under pressure and achieve targets and deadlines. • Customer-centric approach with a focus on quality and compliance. • Ability to take quick and practical decisions on operational issues.

INTERESTED CAN SHARE CV : HR SWETHA 8884788649