Virtual Relationship Manager

🏦 WE ARE HIRING | VIRTUAL RELATIONSHIP MANAGER (VRM) 🏦

🏢 Company: Teleperformance Global Services Private Limited

💼 Position: Virtual Relationship Manager (VRM)

📍 Location: Bengaluru

🏢 Work Mode: Work From Office

💰 Salary: ₹16,000 – ₹22,000 per month

⚡ Freshers Can Apply

🌟 Job OverviewJoin the banking sales team as a Virtual Relationship Manager and build strong customer relationships through digital channels. The role involves understanding customer financial needs, promoting banking products, and delivering an excellent customer experience.

📞 Customer Engagement

✅ Connect with assigned customers through digital channels

✅ Deliver a high-quality banking experience

✅ Understand customer requirements and recommend suitable products

✅ Handle inbound and outbound calls as per quality standards

✅ Resolve customer queries within defined timelines

✅ Promote digital banking services and products

✅ Maintain accurate customer records in CRM systems

✅ Address customer complaints effectively

✅ Build long-term customer relationships

✅ Ensure customer retention and minimize attrition

📈 Sales & Portfolio Management

✅ Achieve assigned sales and portfolio targets

✅ Cross-sell and up-sell banking products (TPP, Assets, Cards, etc.)

✅ Identify sales opportunities through customer profiling

✅ Ensure product eligibility and compliance requirements

✅ Monitor account activities and prepare reports

✅ Process customer requests and transactions accurately

📋 Process & Compliance

✅ Maintain proper documentation of customer interactions

✅ Follow banking policies, regulatory guidelines, and internal processes

✅ Ensure timely updates in CRM and reporting systems

🎓 Eligibility Criteria

🎓 Graduate in any stream (B.Tech/BE not eligible)

🎯 Freshers can apply (0–1 year experience preferred)

🛠️ Skills Required

✔ Basic knowledge of banking and financial products

✔ Strong verbal and written communication skills

✔ Customer-focused approach

✔ Sales and persuasion abilities

✔ Basic computer and CRM knowledge

✔ Relationship-building skills

🌐 Language Requirement

✅ Fluent English (Mandatory)

✅ Proficiency in any one language: Hindi / Tamil / Malayalam / Kannada

📍 Work Location

🏢 Teleperformance Global Services Private Limited

📌 Prestige Shantiniketan, Thigalarapalya, Krishnarajapura, Bengaluru – 560067

🔥 Excellent Opportunity for Fresh Graduates to Start a Career in Banking Sales!

⚡ Immediate Hiring – Apply Now!